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use the headset only, lower or adjust volume, or check the input on the desktop computer to see if its connected properly.
Sorry, there was a problem. Please try again later.Hi, That's a great question. you could adjust the volume controls directly from the computer. Where that would be located would be different depending on your operating system. If you have further questions, feel free to reach out to customer service. Here is a link you can use. http://bose.life/2qwENj4 . Click on your country, scroll down to "Contact Us" Tony – Bose Support
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