Questions & Answers

Q: QuestionIs it safe to keep the SoundLink Max speaker plugged in continuously all year round?

Asked 1 year ago by GREYTAC.

This question was asked about the related product: Bose - SoundLink Max Portable Bluetooth Speaker with Big Stereo Sound & Deep Bass - Black

• A:Answer Hi there! Thank you for your inquiry! Plugging the speaker in overnight will not overcharge the battery, as it’s designed to stop charging once full. However, while it may seem harmless, frequently leaving your speaker connected to the charger for extended periods can gradually affect the battery’s overall performance and lifespan over time. To maintain optimal battery health, it's best to unplug the speaker once it's fully charged. Jelyn - Bose Customer Support

  Answered 11 months ago by Bose Support

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Q: QuestionIs there an equalizer on the app

Asked 1 year ago by Anonymous.

This question was asked about the related product: Bose - SoundLink Max Portable Bluetooth Speaker with Big Stereo Sound & Deep Bass - Black

• A:Answer Yes there is a Equalizer on the Bose app

  Answered 1 year ago by RickmVerified Purchase

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Q: QuestionI was thinking of selling my sonos play 5 gen 2 and getting this speaker. This speaker is only 10 dollars cheaper but it is not near as big from the looks. I wish bose would allow us to see what the speakers look like on the inside of the speaker.

Asked 2 years ago by Anonymous.

This question was asked about the related product: Bose - SoundLink Max Portable Bluetooth Speaker with Big Stereo Sound & Deep Bass - Black

• A:Answer The SoundLink Max speaker dimension are: 6.38" H x 10.41" W x 4.13" D (16.21 cm H x 26.44 cm W x 10.49 cm D), with different driver components: 3 (2x 2.5 inch Midrange, 1x 0.79 inch Tweeter) 2 Passive radiators. The included battery can last up to 20 hours at moderate volume and 3 hours at maximum volume. This speaker weights 4.894lb (2.22kg).

  Answered 2 years ago by Bose Support

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Q: Questioncan i plug my iphone 15 pro max into this & play my music off my phone in my car? my new 2023 chrysler 300 does not have the bluetooth audio my 2014 chyrsler did:(

Asked 1 year ago by wolfmama.

• A:Answer If your iphone is connected via bluetooth to the SoundLink Max, it will play in your car.

  Answered 1 year ago by RBCnNYCVerified Purchase

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Q: QuestionCan I use microphones with this to sing karaoke?

Asked 1 year ago by Nick.

This question was asked about the related product: Bose - SoundLink Max Portable Bluetooth Speaker with Big Stereo Sound & Deep Bass - Black

• A:Answer The SoundLink Max speaker was not officially conceived for this purpose, partly as standard Bluetooth processing could introduce a slight delay between your singing and the speaker's reproduction of your voice.

  Answered 1 year ago by Bose Support

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Q: QuestionBest Buy is selling this as an Open Box unit in excellent condition. Would it still be under the manufacturer's warranty?

Asked 1 year ago by Matt.

This question was asked about the related product: Bose - SoundLink Max Portable Bluetooth Speaker with Big Stereo Sound & Deep Bass - Black

• A:Answer Best Buy i bought my 2nd Bose Max open box. In Brand new condition and saved over 120.00 dollars and you can not tell from brand new. I highly recommend open nox but only EXCELLENT CONDITION ! YOU'LL SAVE AND HAVE A NEW SPEAKER WITH WARRANTY !!!!

  Answered 1 year ago by RickmVerified Purchase

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Q: QuestionIs this have AM/FM?

Asked 2 weeks ago by Marc.

This question was asked about the related product: Bose - SoundLink Max Portable Bluetooth Speaker with Big Stereo Sound & Deep Bass - Black

• A:Answer The SoundLink Max Portable Bluetooth Speaker does not have a built-in AM/FM radio. It is a Bluetooth speaker designed to play audio wirelessly from compatible devices such as smartphones, tablets, and computers via Bluetooth connection.

  Answered 1 week ago by Bose Support

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Q: QuestionWhich vord works with the Shop Bose Bose - SoundLink Max Portable Bluetooth Speaker?

Asked 3 weeks ago by Anonymous.

• A:Answer Great question! The SoundLink Max charges via a USB-C to USB-C cable, it comes included in the box with a USB-C to USB-C charging cable (1.5m) designed for longer-length charging needs, like from a wall plug-in power supply. Gem - Bose Customer Support

  Answered 2 weeks ago by Bose Support

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Q: QuestionHow do I know it's full charged???

Asked 1 month ago by Sam.

This question was asked about the related product: Bose - SoundLink Max Portable Bluetooth Speaker with Big Stereo Sound & Deep Bass - Black

• A:Answer Hi! For the Bose SoundLink Max Portable Speaker, a solid white power/battery light indicates that the battery is fully charged. When the speaker is charging, the power light slowly blinks white, and once charging is complete it changes to solid white.

  Answered 1 month ago by Bose Support

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Q: QuestionDoes the speaker come with the hand rope

Asked 1 month ago by Anonymous.

• A:Answer Yes it does

  Answered 1 month ago by Bbwarmo

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Q: QuestionCan this this speaker Bluetooth off a tv?

Asked 1 month ago by Bosespundlink.

This question was asked about the related product: Bose - SoundLink Max Portable Bluetooth Speaker with Big Stereo Sound & Deep Bass - Black

• A:Answer Yes, the Bose SoundLink Max Portable Speaker can connect to a TV via Bluetooth, as long as your TV supports Bluetooth audio output. Simply pair the speaker with the TV through the TV's Bluetooth settings and select the SoundLink Max as the audio device.

  Answered 1 month ago by Bose Support

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Q: QuestionCan I charge the speaker with my auto’s 12 volt electrical system if it has a USB port?

Asked 3 months ago by Alaska.

This question was asked about the related product: Bose - SoundLink Max Portable Bluetooth Speaker with Big Stereo Sound & Deep Bass - Black

• A:Answer Yes

  Answered 1 month ago by YESICAA

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Q: Questioncan this speaker operate with Bose sound wave system

Asked 3 months ago by chris.

This question was asked about the related product: Bose - SoundLink Max Portable Bluetooth Speaker with Big Stereo Sound & Deep Bass - Black

• A:Answer Thank you for your question Chris! The Bose SoundLink Max is a portable Bluetooth speaker, and it does not integrate directly with the Bose Wave system. The Wave system is a separate home audio product, while the SoundLink Max is built for wireless portability and outdoor performance. Gem - Bose Customer Review

  Answered 3 months ago by Bose Support

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Q: QuestionCan a subwoofer be linked to this speaker?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Bose - SoundLink Max Portable Bluetooth Speaker with Big Stereo Sound & Deep Bass - Black

• A:Answer No, the Bose SoundLink Max Portable Bluetooth Speaker cannot be linked to a separate subwoofer. It is designed as a standalone portable speaker with built‑in drivers that deliver epic stereo sound and deep bass turn good times to the max, letting you feel the music from your head to your toes, but it does not support external subwoofer connections.

  Answered 3 months ago by Bose Support

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Q: QuestionDo any of these Bose speakers have a SD input/slot to put a SD card of recorded music?

Asked 4 months ago by CS.

This question was asked about the related product: Bose - SoundLink Max Portable Bluetooth Speaker with Big Stereo Sound & Deep Bass - Black

• A:Answer No, the Bose SoundLink Max Portable Bluetooth Speaker does not have an SD card slot. It plays music via Bluetooth, AUX input (3.5mm), or USB‑C charging, but it cannot read or play music directly from an SD card.

  Answered 3 months ago by Bose Support

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Q: QuestionCan this speaker be turned on and off from the app? By remote?

Asked 4 months ago by Mrcc.

• A:Answer The Bose SoundLink Max Portable Bluetooth Speaker cannot be turned on or off remotely from the app, nor does it come with a physical remote control.

  Answered 4 months ago by Bose Support

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Q: QuestionThe power switch is not operatable, Can it be repaired?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Bose - SoundLink Max Portable Bluetooth Speaker with Big Stereo Sound & Deep Bass - Black

• A:Answer We’re sorry to hear about the issue you’re experiencing with the power switch. Please check out our helpful support article here: https://bose.life/3QsSiRV, which may provide steps to improve your experience. If the switch still does not work after following those steps, we recommend reaching out to our customer support team so we can assist you further: https://bose.life/48FSWlb. We’d love to help ensure everything goes smoothly for you.

  Answered 4 months ago by Bose Support

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Q: QuestionI can pair this speaker and an ultimate boom speaker together?

Asked 4 months ago by Crissy.

This question was asked about the related product: Bose - SoundLink Max Portable Bluetooth Speaker with Big Stereo Sound & Deep Bass - Black

• A:Answer Hi, the Bose SoundLink Max Portable Speaker cannot be paired with non‑Bose speakers like the Ultimate Boom. It does support Bose SimpleSync, which lets you connect it with compatible Bose products for synchronized audio.

  Answered 4 months ago by Bose Support

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Q: QuestionDo you carry a replacement USB-C port charger? I lost mine.

Asked 4 months ago by Queenie.