Questions & Answers

Q: QuestionHow long does it take to charge the speaker's battery?

• A:Answer It takes five hours to charge the speaker's battery.

Q: QuestionDoes this speaker have wireless connectivity?

• A:Answer Yes, this speaker has bluetooth wireless connectivity.

Q: QuestionCan I modify the sound of this speaker?

• A:Answer Yes, you can modify bass, mid-range, and treble levels through the Bose app.

Q: QuestionIs this speaker protected from water damage?

• A:Answer Yes, this speaker is waterproof with a rating of IP67.

Q: QuestionCan I charge my phone with this speaker?

• A:Answer Yes, you can charge your phone by plugging into the speaker's USB-C charging port.

Q: QuestionHow long does the battery last on this speaker?

• A:Answer The battery lasts up to 20 hours on this speaker.

Q: QuestionDoes this come with a charger?

Asked 11 months ago by MonaP.

• A:Answer The speaker comes with a USB Type-C cable. For optimal charging performance, we recommend using a 5V/3A USB power supply adapter (not included).

  Answered 11 months ago by Bose Support

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Q: QuestionWill this connect to my Bose cd player ( have many Xmas songs in cds)

Asked 7 months ago by BB.

• A:Answer Hi there, the Bose SoundLink Plus Portable Bluetooth Speaker and the Wave CD Player are both receiver and stand‑alone products, which means they cannot be connected together. Each device is designed to operate independently, the SoundLink Plus connects wirelessly via Bluetooth to compatible sources such as smartphones, tablets, or computers, while the Wave CD Player is built to play CDs and receive radio signals directly.

  Answered 7 months ago by Bose Support

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Q: QuestionI have an older Mini Soundlink and was wondering how this compares soundwise? Mini Soundlink has great bass for its size.

Asked 11 months ago by 89SVTII.

• A:Answer Its NOT EVEN CLOSE, This thing will fill up a room with great sound and the battery life is unbelievable!

  Answered 9 months ago by Craig

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Q: QuestionIs there a specific compatible charging chord/brand? Mine won't take a charge with my type c charging cable.

Asked 1 year ago by Anonymous.

This question was asked about the related product: Bose - SoundLink Plus Portable Bluetooth Speaker - Blue Dusk

• A:Answer The SoundLink Plus can be charged with any USB C cable. Please be sure to use a power supply/USB adapter rated 5V/3A to provide sufficient power to charge the speaker. Using a higher-capacity power supply provides no benefit, while lower-power supplies will result in longer charging times.

  Answered 1 year ago by Bose Support

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Q: QuestionPlus or no plus which is better and why

Asked 1 week ago by Anonymous.

• A:Answer Great question! The right choice depends on what you prioritize most: max portability or bigger sound.SoundLink Plus (Bigger Sound): This model is a step up in size and audio performance. It features a advanced 2-way speaker system (dedicated tweeter and woofer) paired with four passive radiators, delivering much deeper bass, richer vocals, and a longer battery life of up to 20 hours. It also lets you charge your phone using its USB-C port. You can check our variety of portable bluetooth speakers here depending on your preference, https://www.bose.com/c/speakers.

  Answered 1 week ago by Bose Support

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Q: QuestionI have the older version, but I can’t make it stop shutting off when I leave the area for five minutes.

Asked 1 month ago by NJJ.

This question was asked about the related product: Bose - SoundLink Plus Portable Bluetooth Speaker - Blue Dusk

Q: QuestionWhere can I find the serial number?

Asked 1 month ago by Anonymous.

• A:Answer The serial number can be found directly on the speaker itself, as well as in the Bose app. For more details, you may refer to this guide. https://bose.life/4auReE6

  Answered 1 month ago by Bose Support

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Q: QuestionHello, I’m interested in this product. Could you please tell me the battery capacity in watt-hours (Wh)? Also, is it safe and allowed to bring it on an airplane, especially in carry-on luggage?

Asked 4 months ago by Anonymous.

• A:Answer Hi there, the Bose SoundLink Plus Portable Speaker offers up to 20 hours of battery life at a moderate volume level, with reduced time at maximum volume. The battery lifespan retains at least 70% of its capacity after 500 charge cycles. Charging takes about 5 hours using a USB Type‑C to Type‑C cable with a 3A USB power supply. Using a higher‑capacity power supply provides no benefit, while lower‑power supplies will result in longer charging times. And yes, the Bose SoundLink Plus Portable Speaker is safe to bring on airplanes, including in carry‑on luggage.

  Answered 4 months ago by Bose Support

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Q: QuestionCan I connect this to my Bose cd player to listen to cds better

Asked 7 months ago by BB.

• A:Answer Hi there, the Bose SoundLink Plus Portable Bluetooth Speaker and the Wave CD Player are both receiver and stand‑alone products, which means they cannot be connected together. Each device is designed to operate independently, the SoundLink Plus connects wirelessly via Bluetooth to compatible sources such as smartphones, tablets, or computers, while the Wave CD Player is built to play CDs and receive radio signals directly.

  Answered 7 months ago by Bose Support

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Q: QuestionWhen I chatted with BB agent before buying they assured me this could play with my other BOSE speakers thru Apple play? I only see bluetooth? How do I connect with Apple play? It does not show up?

Asked 7 months ago by Rjbwdc1.

• A:Answer Hi there, thanks for your question! The SoundLink Plus Portable Speaker is designed to give you great flexibility with popular streaming services. It supports Amazon Music, Deezer, iHeartRadio, QQ Music, Pandora, SiriusXM Internet Radio, Spotify, and TuneIn. You can also connect easily through Bluetooth for other audio sources. While Apple AirPlay isn’t available on this model, you’ll still have plenty of options to enjoy your favorite music seamlessly.

  Answered 7 months ago by Bose Support

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Q: QuestionCan you remove the handle on the side?

Asked 8 months ago by Anonymous.

• A:Answer Hi there, thanks for reaching out! The side handle on the Bose SoundLink Plus Portable Speaker is built-in and not designed to be removable. It’s crafted for durability and ease of carrying, perfect for on-the-go listening.

  Answered 8 months ago by Bose Support

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Q: Questionhow many speakers can be played from same source? I want about 5 around the house.

Asked 8 months ago by murph.

• A:Answer Hi, Murph! The Bose SoundLink Plus Portable Bluetooth Speaker does include Party Mode and Stereo Mode, allowing you to connect up to two speakers for a bigger sound experience. If you’re looking to connect two or more speakers and enjoy synchronized playback, you might consider the Bose Portable Smart Speaker. With the Bose Music app, you can group multiple speakers together over Wi-Fi and play music simultaneously from the same source. Just make sure all speakers are connected to the same Wi-Fi network. Here’s the link to learn more about the Bose Portable Smart Speaker: https://bose.life/3JPb8jr We appreciate your preference for Bose.

  Answered 8 months ago by Bose Support

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Q: Questionim wondering if it plays music from USB memory stick?

Asked 8 months ago by Monica.

• A:Answer Hi Monica, thanks for asking. The Bose SoundLink Plus Portable Speaker does not support music playback from a USB memory stick. The USB-C port is used only for charging. For audio playback, the speaker connects exclusively via Bluetooth.

  Answered 8 months ago by Bose Support

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