“my 3 month old headset, now, does not charge properly. It also shuts down when connected to my iPhone. This just started a few days ago. Any ideas of”
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Thanks for reaching out for help. We can definitely find a solution. That charging cable is very popular for use with non-Apple phones/tablets as well as many digital cameras. Let's try another cable and find out if we should be replacing the cable for you or looking at service for the headphones. In either case, we strongly encourage you to call our product support specialists to get this resolved. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.
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