“Just bought these from Best Buy and they’ve been cutting out way too much. I tried resetting my connection with my phone which I thought improved the issue but only lasted for 5 min. Then it was back to a poor signal cutting out constantly. Advice?”
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Yes, I have had similar issues and more often just the left ear piece losing signal. I have had better service by placing my phone in my front pants pocket vs rear pocket. Also shutting off my WIFI on my phone has improved connection.
Sorry, there was a problem. Please try again later.Live with it or replace them. I tried everything.
Sorry, there was a problem. Please try again later.Hello there. Thank you for submitting your question. I'm sorry to hear that you are having some intermittent connection issues with your SoundSport Free wireless headphones. My best recommendation would be to ensure that the headphones are running the latest firmware. This can be done by visiting the support page on our official website or through the Bose Connect app. Also that your phone is running the latest OS. For additional support, please contact our support team and we will be happy to help. Have a great day! Charlotte - Bose Customer Support
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