Questions & Answers

Q: QuestionIf these don’t have noise cancellations how well does it work in the gym when other music is playing?

Asked 7 months ago by TotallyDissatisfied.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Sunset Iridescent

• A:Answer Because of the open-ear design, they cannot function as noise-cancelling earbuds. When you’re in noisy environments, they’re pretty much useless—even at the loudest volume. But, at the gym, they should work alright while still letting you hear your surroundings.

  Answered 5 months ago by GingerBandito

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Q: QuestionCan I test them at best buy?

Asked 7 months ago by Anonymous.

• A:Answer can customer test in ear headphone

  Answered 2 months ago by Anonymous

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Q: Questioncountry f origin?

Asked 9 months ago by tip.

• A:Answer Mexico, China, Malaysia and The United States are the countries where Bose has it's products assembled. Its main hub is in the US but they source parts from all over the world. If you want exactly where your product was assembled, it will be printed on the box wherever you purchase a device.

  Answered 7 months ago by SatisfiedVerified Purchase

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Q: QuestionHow to plus the volume

Asked 10 months ago by Anonymous.

• A:Answer You can control the volume of the Ultra Open Earbuds directly on your connected device.

  Answered 10 months ago by Bose Support

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Q: Questiondoes this product make sounds via bone conduction?

Asked 10 months ago by Nick.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Moonstone Blue

• A:Answer There are currently no bone conduction products delivered by Bose. The closest you are going to get is the "Bose Frames Tempo" Sunglasses with sound.

  Answered 7 months ago by Satisfied

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Q: Questionwhat is the wattage for them?

Asked 11 months ago by tim.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke

Q: QuestionDo they stay on while working out at the gym or on a run. I have an issue with my AirPods falling out of ears when I run or go to the gym so I’m looking for a pair that won’t fall out.

Asked 1 year ago by Anonymous.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Chilled Lilac

• A:Answer Yes they sorta hug your ears

  Answered 11 months ago by Airbender

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Q: QuestionI'd be using these headphones during sport activities most; Can you wear these earbuds underneath a ski helmet (where the ears are insulated)? Would the headphones be too bulky or are they actually comfortable while worn with a helmet?

Asked 1 year ago by Gelo.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Moonstone Blue

• A:Answer I think it would be ok. it’s not like they are bulky over the ear things. They are small light weight devices that clip to your ear and then are held in place. Most of the ear bud is behind or in the ear.

  Answered 1 year ago by Earbuds

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Q: QuestionWhere's the frequency response and driver size???

Asked 1 year ago by jdcma.

• A:Answer Bose does not provide this information externally, partly as the earbuds' performance cannot be judged on frequency range alone. We always recommend making a purchase, giving the earbuds a try, and seeing if you like them. If you encounter any problems, our customer support team will be happy to assist!

  Answered 1 year ago by Bose Support

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Q: QuestionCan the case be charged wirelessly?

Asked 1 year ago by Lenovo.

• A:Answer Yes - the Wireless Charging Case Cover (available separately) can be used for this purpose.

  Answered 1 year ago by Bose Support

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Q: QuestionThis Earbuds work for Samsung phones?

Asked 1 year ago by Anonymous.

• A:Answer The Ultra Open Earbuds are fully compatible with Samsung phones supporting Android 10 or newer.

  Answered 1 year ago by Bose Support

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Q: QuestionCan you use these one at time individually one without the other

Asked 1 year ago by Anonymous.

• A:Answer Yes! I usually only wear one at work for calls

  Answered 1 year ago by AuraM

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Q: QuestionDoes my warranty cover loss of earbuds?

Asked 1 year ago by GregoryT.

• A:Answer Hello Gregory, the loss of the earbuds is not covered by the Bose warranty.

  Answered 1 year ago by Bose Support

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Q: QuestionWill these help amplify sound for people who do not hear well?

Asked 1 year ago by Gail.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke

• A:Answer Yes

  Answered 1 year ago by RamonI

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Q: QuestionCan you make a call from thiem

Asked 1 year ago by Anonymous.

• A:Answer I made several calls and did not experience any issues with hearing or being heard. Calls were in a quite environment, not sure if that made a difference.

  Answered 1 year ago by Mommy01Verified Purchase

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Q: QuestionCould my spouse and I each get a pair to watch a movie on our Samsung tv? Could they both be connected to the tv or could they be connected to each other while watching a movie together?

Asked 1 year ago by Kevinina.

• A:Answer This will depend on whether your Samsung TV can connect to two Bluetooth devices at once. Most TVs are only capable of connecting to one device at a time via Bluetooth, so usually it isn't possible.

  Answered 1 year ago by Bose Support

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Q: QuestionWill these earbuds do live translations

Asked 1 year ago by Anonymous.

• A:Answer While the Ultra Open Earbuds were not strictly conceived for this purpose, as long as your live translation equipment uses a Bluetooth connection, you can try using the Ultra Open Earbuds to hear the translations in real-time.

  Answered 1 year ago by Bose Support

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Q: Questioncan i adjust the volume only on an iphone/with the app?

Asked 1 year ago by jan.

• A:Answer The Ultra Open Earbuds' volume can also be adjusted by double-pressing and holding the right earbud button (to turn the volume up), or by double-pressing and holding the left earbud button (to turn the volume down).

  Answered 1 year ago by Bose Support

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Q: QuestionCan these be used for the television I currently use the Mee Tv headphones But they are bulky Thanks

Asked 1 year ago by Don.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue

• A:Answer The Ultra Open Earbuds are primarily designed to be connected to mobile devices. However, if your TV supports Bluetooth 5.3 (backwards-compatible), then you should be able to use your earbuds with your TV.

  Answered 1 year ago by Bose Support

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