“My model has no external controls and both of my remotes have failed. Are new remotes available for purchase?”
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Thank you for reaching out for help. If both remotes are no longer working, we'd advise resetting the system by unplugging it for a full 60 sixty seconds or longer. If that fails to get you back up and running, give us a call when you are in front of the system and we'll assist further. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
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