“How do you update it when the screen shown " update required" ?”

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• Hey Summer - If you're having any trouble with your M9, please don't hesitate to reach out to our Customer Care team so that we can help! Our Live Chat team can be found online at https://www.bowflex.com/ by using the Live Chat link at the top right of the page when our agents are available. We are open Sunday – Saturday from 7am to 6pm PST. You can also speak us over the phone at at (800) 605-3369, Monday – Friday from 6am to 5pm and Saturday from 7am to 4pm PST. - Bowflex Team

  Answered by Bowflex Customer Service 4 years ago

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• If your Bowflex M9 is connected to your home WiFi and you receive a message that an update is required, you should see a prompt that asks you to accept the update. If you do not see this prompt, call Bowflex support. There telephone support is really good.

  Answered by Ausdan 4 years ago

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• Haven’t had that problem but try to unplug for 5 minutes and replug. I think it’s automatic thru wireless connection.

  Answered by BowflexM9 3 years ago

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