“Do you offer delivery directly into a specific room? And can you remove the old recliner this one is replacing and dispose of it?”
Answer This Question
1-2 of 2 Answers
Direct delivery was not offered. Dropped off at the porch steps. Luckily I was able to get it inside, being disabled my self. Thumbtack app is great if you need to hire a mover or get rid of the old chair.
Sorry, there was a problem. Please try again later.Dear customer, Thank you so much for reaching out and for your interest in our chair. We fully understand your special situation and sincerely empathize with the needs of you and your father. Regarding your delivery request: our delivery service is fulfilled by FedEx and UPS, and their standard service only includes delivery to your front door/porch. Unfortunately, these carriers do not provide in-room placement, old furniture removal or disposal services. We truly wish we could assist further. For your needs, we kindly suggest these options: You may kindly communicate with the delivery driver upon arrival to see if they can offer extra assistance at their discretion. You can hire a local professional furniture delivery or moving team to help bring the chair indoors and dispose of the old recliner. You may also check with local furniture stores to see if they provide in-home delivery, setup and old-item removal services. We are very sorry for the inconvenience this may cause you and your family. If you have any other questions or need further support, please feel free to contact us at [email protected] — we are always here to help. Best regards,
Sorry, there was a problem. Please try again later.