“Hello, have you noticed if the inside part of the black rim where you twist in your porta filter is already showing signs of wear and tear? thanks”
Answer This Question
1-8 of 8 Answers
After nearly daily use for a year I have not seen any issues with wear.
Sorry, there was a problem. Please try again later.I'm am also having problems w the rubber gasket after 2 months of use.
Sorry, there was a problem. Please try again later.Yes! Mine is having problems after a couple of months. The filter basket keeps getting stuck inside the rubber gasket. So disappointed with the quality of this product.
Sorry, there was a problem. Please try again later.We've used ours 2-4 times a day since my purchase and are showing no signs of wear.
Sorry, there was a problem. Please try again later.Haven't noticed you want to make sure you clean up there after every use
Sorry, there was a problem. Please try again later.No it’s not normal to has wear and tear that soon.
Sorry, there was a problem. Please try again later.I've not noticed
Sorry, there was a problem. Please try again later.We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220421USBBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information.
Sorry, there was a problem. Please try again later.