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Hello. I'm sorry, but although we handle the distribution for the Nespresso® machines, as part of our partnership, Nespresso has asked that all customer service issues be directed to them. But if you either call them at 800.562.1465, or go to https://www.nespresso.com/us/en/service-customer-care, they will definitely be able to help you.
Sorry, there was a problem. Please try again later.I think you only get maybe a few times to make a cuppa with ‘clean steam wand’ but once this ‘Descale’ warning comes on you really can’t do much other to perform this procedure.
Sorry, there was a problem. Please try again later.
