“This machine is very quiet. I’m wondering if this is the new design or I have a faulty machine. Not only is it super quiet, but when baking a chicken dish for 20 min, it’s still cold inside”
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We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV251210BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
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