“My machine only came with two single wall and one double wall filters and they do not fit into the portafilter. Also, when you put on the dosing funnel, the unit does not fit into the grinding cradle. Could I have gotten the wrong equipment?”
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Interesting. You should received 2 single cup and two double cups. One is already inserted inside of the porta filter. The fit is tight because the cups are new, after some use it becomes easier to install and remove. My barista pro did not come with a dosing funnel. It has a cradle, sort of a shield where the porta filter sits. My unit fits well. If you are unsatisfied with your purchase contact Breville or exchange from Best Buy. The unit is too expensive to not feel comfortable with all of the parts. It truly is an investment of time and money.
Sorry, there was a problem. Please try again later.The second dual wall filter may already be in the portafilter out of the box. That may be the cause for both issues. If you continue to experience issues, please feel free to send us an email to [email protected] or call us at 866-273-8455. We'll be happy to help you from there.
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