“My Combi Wave shut off completely while preheating for Air Frying. It’s never done this before but we have been using it often as our oven is broken. We tried another plug and it turned on but then when in Air Fryer mode it shut off again.”
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We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV231206BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information.
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