“one of the plastic black latches on the microwave door broke off. is this repairable?”

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• We figured a repair wouldn’t be worth the effort. Our latch also broke after two years. We liked this microwave so much we just bought a second one. Hopefully, this time the door latch will last longer than our first one.

  Answered by LauraRN 3 years ago

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• We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220712USBBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.

  Answered by Breville Consumer Support 4 years ago

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