Questions & Answers

Q: Questionwhat is the height?

Asked 3 years ago by Anonymous.

• A:Answer 10.5 inches

  Answered 3 years ago by RyanHVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I use my air fryer BOV 860 with appropriate extension cord cause the cord does not reach to my wall utlet.? Thank you

Asked 3 years ago by Anonymous.

• A:Answer It is not recommended that extension cords be used with the Breville® BOV860 Smart Oven® Air Fryer as the oven can utilize up to 1800watts and up to 15 amps while in operation.

  Answered 3 years ago by Breville Consumer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI just bought a Breville LOV600 air fryer and I was wondering if I should leave the crumb tray in position all the time? I noticed it discoloured somewhat during the first prep heating.

Asked 3 years ago by Mikey.

This question was asked about the related product: Breville - the Smart Oven Air Fryer - Black Truffle

• A:Answer Yes, you'll want to leave the crumb tray in place whenever the oven is in use.

  Answered 3 years ago by Breville Consumer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the door level when it is open all the way?

Asked 3 years ago by marsha.

• A:Answer Yes

  Answered 3 years ago by Gmato8Verified Purchase

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondo you have to put something underneath oven so counters are not burned

Asked 3 years ago by mkc.

• A:Answer Not on granite counters

  Answered 3 years ago by BE16Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow much does it weigh

Asked 3 years ago by Anonymous.

This question was asked about the related product: Breville - the Smart Oven Air Fryer - Black Truffle

• A:Answer 23 pounds 38 for the Pro version

  Answered 9 months ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan frozen entrees be cooked in its own plastic dish that it comes in. Also can the breville sit on a Formica counter top

Asked 3 years ago by DenB.

• A:Answer Formica, yes Plastic, no

  Answered 3 years ago by MikePVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHas Breville improved the customer service????? Looking at model BOV860BSS1BUS1 PROBLEM WITH DOOR NOT CLOSING TIMER DOESNT WORK HAS THAT BEEN FIXED IN THIS MODEL

Asked 3 years ago by DAWN.

• A:Answer No problems ever with any of my Breville ovens( my 15 year old Breville toaster oven still works)! I wanted the air fryer model and almost decided against it because of reviews but so glad I purchased. We have air fried zucchini, eggplant, chicken etc and everything came out awesome…extremely pleased with purchase!

  Answered 3 years ago by bdkacVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much clearance is needed on top and back?

Asked 4 years ago by Anonymous.

• A:Answer 4 inches

  Answered 2 weeks ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow many heating elements does the 860 model have?

Asked 4 years ago by Tad258.

This question was asked about the related product: Breville - the Smart Oven Air Fryer - Black Truffle

• A:Answer The Breville® BOV860 Smart Oven® Air Fryer has 5 elements, 3 above and 2 below.

  Answered 4 years ago by Breville Consumer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it safe to install this oven in a cabinet, like a built in microwave? Or does it have to be on top of counter?

Asked 4 years ago by Designer.

• A:Answer No, the Breville® BOV860 Smart Oven® Air Fryer is designed and intended for use as a counter top oven only and should not be installed in a cabinet.

  Answered 4 years ago by Breville Consumer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will this be available in stock again?

Asked 5 years ago by SI.

• A:Answer Yes

  Answered 4 years ago by PerfectproductcokVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will these ovens be back in stock?

Asked 5 years ago by Doug.

• A:Answer Now

  Answered 10 months ago by YomarieVVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI just order today and thought i was buying larger one BOV900B55 and discover the smaller one show up on shipping billing. Can i get it changed

Asked 5 years ago by ERIC.

• A:Answer Yes but you have to pay the extra y prefer the small

  Answered 4 years ago by PerfectproductcokVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe online specs show the unit to have a removable drip tray, but the users manual doesn't show a drip tray as an included accessory. Is a drip tray included or not?

Asked 5 years ago by Diannej913.

• A:Answer Yes. This unit was a drip tray/crumb tray and it is directly below the oven door. It can be serviced without opening the oven.

  Answered 5 years ago by JBFreeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow many slices of bread will it toast at one time?

Asked 5 years ago by Worknprogress.

• A:Answer The Breville® BOV860 Smart Oven® Air Fryer has a 6-slice toasting capacity.

  Answered 5 years ago by Breville Consumer Support

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionJust confirming that Breville Smart Oven 860 contains PTFE on interior sides. If so, why does Breville put PTFE on the interior sides of the stainless steel oven.

Asked 1 year ago by Kai.

• A:Answer Thank you for your inquiry. At Breville®, we are very safety conscious. We design and manufacture consumer products with the safety of you, our valued customer, foremost in mind. All materials and compounds used in the manufacturing of Breville® products are considered proprietary and may not be disclosed. All Breville® products are food safe and compliant with all applicable product safety regulations and requirements.

  Answered 1 year ago by Breville Consumer Support

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionI found that I didn't need the oven/airfrier, air fryer, just the microwave as this is a gift. can I cancel this and order the Brevillec compact wave, microwave instead? ($249.99)

Asked 3 years ago by EPSONLIES.

• A:Answer I rarely use the air fryer but upgraded just in case

  Answered 3 years ago by MarkWVerified Purchase

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionThe paint from the side of The oven felt off to my meal; I got sick for days; how should I follow up?

Asked 3 years ago by Amix.

This question was asked about the related product: Breville - the Smart Oven Air Fryer - Black Truffle

• A:Answer We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220613USBBMR-3. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information.

  Answered 3 years ago by Breville Consumer Support

  Helpful (0)Unhelpful (1)ReportAnswer this question