“I noticed that the inside, back portion black coat is peeling off? tried to call the customer service but takes forever to answer. is this still safe to use the airfyer?”
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I am having the same issue, I have had this about 3 years, I also have the coffee maker that I bought around the same time that the heating surface is rusted on and a Breville impress express espresso machine that I have had for a year and 8 months that the steam doesn’t work on and hasn’t worked for the last year. When I contacted Breville for that issue they told me I needed to descale but that made no difference. I paid a lot for these appliances thinking Breville was a quality brand but am very disappointed.
Sorry, there was a problem. Please try again later.Same thing happens to me too . It peels right where the trays go in . I’m truly disappointed as i have it for a couple years .
Sorry, there was a problem. Please try again later.I am having the same issue. Did Breville help you in any meaningful way. I'm concerned about the peeling coating getting into my food. Every time I put food in the oven, I have to examine it when I take it out after toasting, etc., to make sure none of the coating has flaked off into the food. My Breville toaster oven is only a few years old and I expected much better quality for such an expensive appliance.
Sorry, there was a problem. Please try again later.We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV231128BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
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