The turntable stops and goes and stops and goes when the microwave is first turned on and then continues nonstopi as it should tell the microwave is turned off is that normal. It’s brand new we’ve only had it a week null

Question

NJDrew1 · Accepted Answer

Mine does that too. Sorta like a jerking motion as it begins to turn. I think it's normal.

Breville Consumer Support · Answer

We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220627USBBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information.

Answered by Breville Consumer Support 3 years ago

“The turntable stops and goes and stops and goes when the microwave is first turned on and then continues nonstopi as it should tell the microwave is turned off is that normal. It’s brand new we’ve only had it a week”

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