Questions & Answers

Name: Brim - Triple Brew 12-Cup Coffee Maker - Stainless Steel/Black
Brand: Brim
SKU: 6261800
Price: 149.99 USD
Rating: 4.1 (519 reviews)

Brim - Triple Brew 12-Cup Coffee Maker - Stainless Steel/Black

Model:: 50017; |
SKU:: 6261800

User rating, 4.1 out of 5 stars with 519 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 43 questions

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QuestionI use standard K-cup pods and every time I brew a cup of coffee the grounds are mostly in the cup and the top of pod seems to have open completely
Asked 2 years ago by skipper.
- Answer Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. We are always here to help. You can reach us at 1 866-832.4843 or email us at [email protected]. Have a great day. The Brim Team.
  Answered 2 years ago by Brim Consumer Care
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QuestionCan you set this coffee pot ahead to come on and make coffee at a certain time?
Asked 2 years ago by Ramona.
- Answer Hello, Thank you for reaching out Yes, it has a 24 hour clock and can be programmed to start at a certain time BRIM Customer Service
  Answered 2 years ago by Brim Consumer Care
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QuestionDo you have to use K cups with the single serve side or can you put grounds directly in that little holder? I do not want to buy k cups.
Asked 4 years ago by Coffee.
- Answer Mine came with a separate holder to use with ground coffee. It works well, just a little messy to clean after use.
  Answered 2 years ago by Dirtnut
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Questioncan you use a K cup with this or must you use the attachment provided?
Asked 4 years ago by jamie.
- Answer You can use the K cups
  Answered 2 years ago by NabilE
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QuestionIs your cord at least 3 feet?
Asked 4 years ago by Needlongercord.
- Answer No, it is 2 feet 4 inches
  Answered 4 years ago by Anonymous
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QuestionIn the single serve does it use K-cups
Asked 5 years ago by Bet.
- Answer Yes, it comes with a holder specifically for k-cups
  Answered 5 years ago by Lynn
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QuestionDoes this machine ground while coffee beans for you?
Asked 5 years ago by Christina.
- Answer No. I get my coffee from Whole Foods and they grind it for me.
  Answered 5 years ago by Lynn
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Questionwhat are the dimensions
Asked 5 years ago by paujim.
- Answer Hello, thanks for reaching out. Dimensions are: Length: 308.00 (mm)/12.12 (inches), Width: 284.00 (mm)/ 11.18 (inches) and Height: 374.00 (mm)/14.72 (inches). Have a nice day. The BRIM Team.
  Answered 5 years ago by Brim Consumer Care
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QuestionI misplaced my instruction manual; is there an on-line resource available?
Asked 5 years ago by BN42.
- Answer Hello, thanks for reaching out. Please see the instructions manual here: https://brim.coffee/wp-content/uploads/2019/03/SO-315939_50017-BRIM-Trio-MultiBrew-IM-R2.pdf. Have a nice day. The BRIM Team.
  Answered 5 years ago by Brim Consumer Care
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QuestionBrim-Triple Brew 12 Cup Coffee Maker-Stainless Steel/Black: Is it: BPA-Free? Does it have any aluminum construction in contact with any product to be consumed?
Asked 6 years ago by Vincent.
- Answer Hello Vincent, thanks for reaching out. Food contact parts are all BPA free. The heater is Aluminum alloy. Have a nice day. The Brim Team.
  Answered 6 years ago by Brim Consumer Care
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QuestionHow many ounces will the single side brew?
Asked 6 years ago by Spot.
- Answer It has three levels. 6oz, 10oz & 15oz.
  Answered 6 years ago by vspmax
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QuestionWhen trying to use capsule brew both Heating and Brewing led indicator blinks three times and then nothing happens. What is wrong?
Asked 6 years ago by Mange.
- Answer Machine does not like amount of water in reservoir. Remove some water and try again. I use a measuring spoon and try each time i remove some.
  Answered 5 years ago by Venger
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QuestionI need to get a replacement for the k-cup adapter that comes with the coffee maker. I sent an email to the Brim support but they were not helpful. Where can I get the k-cup adapter?
Asked 1 year ago by kert490.
- Answer I'm asking the questions again. I contacted support again and they are unwilling to help. They just say to do a search of the internet for the part. Unfortunately it is not available and I have no place to go?
  Answered 1 year ago by kert490
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QuestionHelp! I just broke my glass carafe for this machine and don't know where to get a new one.
Asked 2 years ago by Rachel.
- Answer You have to call or send an email, they will tell you what to do. 1-866-832-4843 [email protected] Monday-Friday 8:30am‑5:00pm New York Time
  Answered 2 years ago by Gilbertroniks
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QuestionDoes the triple brew have a timer I can set for a certain time to brew? So I can just turn it on every day.
Asked 2 years ago by Sunshine.
- Answer Hello, Thank you for reaching out Yes it does Thank you BRIM Customer Service
  Answered 2 years ago by Brim Consumer Care
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QuestionI just received the brim trio as a gift. I followed the instructions to clean it and when I push the Brew button it lights up but doesn’t turn on. I also have a 30P displayed where the time should be
Asked 3 years ago by K.
- Answer Hi ! Thanks for the review. Now that we know you had a mishap with your product, we’d love to chat about how we can fix it. Just send more information to [email protected] and we’ll get you sorted. All our best, the Brim Team.
  Answered 3 years ago by Brim Consumer Care
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QuestionMy brim trio coffee pot ( hinge ) broke. I can’t pour coffee without it spilling all over the place . Can I use any brand pot to replace the original? Does Brim have replaceable 12 cup coffee pot that work for the trio coffee machine ?
Asked 4 years ago by KB.
- Answer Hi KB ! Thanks for the review. Now that we know you had a mishap with your product, we’d love to chat about how we can fix it. Just send more information to [email protected] and we’ll get you sorted. All our best, the Brim Team.
  Answered 4 years ago by Brim Consumer Care
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QuestionIs the carafe dishwasher safe
Asked 5 years ago by iPhoneLover.
- Answer Answer is in your instruction book but if you do not have that on page 28 see attached.
  Answered 2 years ago by RuthQ
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QuestionWhere can I purchase a replacement carafe? I can't seem to find anywhere to do this. I called the number in the owners manual they told me it was for warranty service only and couldn't help me.
Asked 6 years ago by Unclejohn.
- Answer Hello, thanks for reaching out. Kindly contact us and we’ll be happy to help. Either call us toll-free at 1 866-832.4843 or email us at [email protected]. Have a great day. The Brim Team.
  Answered 6 years ago by Brim Consumer Care
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QuestionCan you use grinds in the individual cups of coffee rather than just cake ups
Asked 5 years ago by Doris.
- Answer Yes. Use the mesh basket and chose the ground coffee button. The numbers in this basket are a guide for amount of water. Capsule is for the pods which uses basket with the metal spike.
  Answered 5 years ago by llewbrowne
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Showing 21-40 of 43 questions

Questions & Answers

Brim - Triple Brew 12-Cup Coffee Maker - Stainless Steel/Black

Q: QuestionI use standard K-cup pods and every time I brew a cup of coffee the grounds are mostly in the cup and the top of pod seems to have open completely

Q: QuestionCan you set this coffee pot ahead to come on and make coffee at a certain time?

Q: QuestionDo you have to use K cups with the single serve side or can you put grounds directly in that little holder? I do not want to buy k cups.

Q: Questioncan you use a K cup with this or must you use the attachment provided?

Q: QuestionIs your cord at least 3 feet?

Q: QuestionIn the single serve does it use K-cups

Q: QuestionDoes this machine ground while coffee beans for you?

Q: Questionwhat are the dimensions

Q: QuestionI misplaced my instruction manual; is there an on-line resource available?

Q: QuestionBrim-Triple Brew 12 Cup Coffee Maker-Stainless Steel/Black: Is it: BPA-Free? Does it have any aluminum construction in contact with any product to be consumed?

Q: QuestionHow many ounces will the single side brew?

Q: QuestionWhen trying to use capsule brew both Heating and Brewing led indicator blinks three times and then nothing happens. What is wrong?

Q: QuestionI need to get a replacement for the k-cup adapter that comes with the coffee maker. I sent an email to the Brim support but they were not helpful. Where can I get the k-cup adapter?

Q: QuestionHelp! I just broke my glass carafe for this machine and don't know where to get a new one.

Q: QuestionDoes the triple brew have a timer I can set for a certain time to brew? So I can just turn it on every day.

Q: QuestionI just received the brim trio as a gift. I followed the instructions to clean it and when I push the Brew button it lights up but doesn’t turn on. I also have a 30P displayed where the time should be

Q: QuestionMy brim trio coffee pot ( hinge ) broke. I can’t pour coffee without it spilling all over the place . Can I use any brand pot to replace the original? Does Brim have replaceable 12 cup coffee pot that work for the trio coffee machine ?

Q: QuestionIs the carafe dishwasher safe

Q: QuestionWhere can I purchase a replacement carafe? I can't seem to find anywhere to do this. I called the number in the owners manual they told me it was for warranty service only and couldn't help me.

Q: QuestionCan you use grinds in the individual cups of coffee rather than just cake ups

QuestionI use standard K-cup pods and every time I brew a cup of coffee the grounds are mostly in the cup and the top of pod seems to have open completely

QuestionCan you set this coffee pot ahead to come on and make coffee at a certain time?

QuestionDo you have to use K cups with the single serve side or can you put grounds directly in that little holder? I do not want to buy k cups.

Questioncan you use a K cup with this or must you use the attachment provided?

QuestionIs your cord at least 3 feet?

QuestionIn the single serve does it use K-cups

QuestionDoes this machine ground while coffee beans for you?

Questionwhat are the dimensions

QuestionI misplaced my instruction manual; is there an on-line resource available?

QuestionBrim-Triple Brew 12 Cup Coffee Maker-Stainless Steel/Black: Is it: BPA-Free? Does it have any aluminum construction in contact with any product to be consumed?

QuestionHow many ounces will the single side brew?

QuestionWhen trying to use capsule brew both Heating and Brewing led indicator blinks three times and then nothing happens. What is wrong?

QuestionI need to get a replacement for the k-cup adapter that comes with the coffee maker. I sent an email to the Brim support but they were not helpful. Where can I get the k-cup adapter?

QuestionHelp! I just broke my glass carafe for this machine and don't know where to get a new one.

QuestionDoes the triple brew have a timer I can set for a certain time to brew? So I can just turn it on every day.

QuestionI just received the brim trio as a gift. I followed the instructions to clean it and when I push the Brew button it lights up but doesn’t turn on. I also have a 30P displayed where the time should be

QuestionMy brim trio coffee pot ( hinge ) broke. I can’t pour coffee without it spilling all over the place . Can I use any brand pot to replace the original? Does Brim have replaceable 12 cup coffee pot that work for the trio coffee machine ?

QuestionIs the carafe dishwasher safe

QuestionWhere can I purchase a replacement carafe? I can't seem to find anywhere to do this. I called the number in the owners manual they told me it was for warranty service only and couldn't help me.

QuestionCan you use grinds in the individual cups of coffee rather than just cake ups