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No, this is not a frequent issue with the Brother HL-L2390DW. Here is a FAQ that may help. https://help.brother-usa.com/app/answers/detail/a_id/151809?R3ModelID=HLL2390DW If you still have the issue, please let us know by Email or Live Chat. https://www.brother-usa.com/support/hll2390dw
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