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We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother HLL2460DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed. Please be advised, the Brother HLL2460DW is a printer only not able to copy, scan or fax. I sincerely apologize for any inconvenience this issue may have caused you. Below is a link to the Brother HLL2460DW specifications. Answer Link: https://support.brother.com/g/s/id/htmldoc/printer/cv_hll2460dw/use/html/GUID-54D4812C-41E7-4CC4-BC10-F386912482D0_1.html?c=us&lang=en&prod=hll2460dw_us_as Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at: https://www.brother-usa.com/support/HLL2460DW
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