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The Brother MFCL6810DW may work with a third party scanning software, but we recommend to use the Brother iPrint&Scan. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link: Download and install Brother iPrint&Scan: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32404030001/workspaceContext/workspace/processedPrint/Answer/174288 Scan using iPrint&Scan: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32404030001/workspaceContext/workspace/processedPrint/Answer/173851 Unable to scan from computer: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32404030001/workspaceContext/workspace/processedPrint/Answer/185179
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