“Why does my J497DW when printing is done, it sucks it back and turns the page over and spits it out”
Answer This Question
1-1 of 1 Answer
Based on your description, it looks like the duplex feature on your Brother MFCJ497DW machine is enabled, please review this link below to turn it off in your computer: https://help.brother-usa.com/app/answers/detail/a_id/155407 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Sorry, there was a problem. Please try again later.