“Why does my J497DW when printing is done, it sucks it back and turns the page over and spits it out”

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• Based on your description, it looks like the duplex feature on your Brother MFCJ497DW machine is enabled, please review this link below to turn it off in your computer: https://help.brother-usa.com/app/answers/detail/a_id/155407 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

  Answered by Brother 4 years ago

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