“My printer will not let me fax, it keeps telling me to turn it on/off and the power button won't let me so I have to keep unplugging it.. Brother MFC-J497DW”
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We are sorry to hear that your Brother MFCJ497DW machine is not working prperly. We know this is frustrating. We would love to hear from you with details to be able to get your machine up and running again. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
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