“Printing letter in black appears ink light & entire letters of words not printed. Best as described as striped letter. Black ink, no ink, black ink, no ink, etc. Almost like lines on the page. Replaced black cartrige with no improvement. What next?”

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• We understand you are experiencing issues with your print quality for your MFCJ497DW. We'd like to help. Below is a FAQ that may improve the quality of your print. https://help.brother-usa.com/app/answers/detail/a_id/156046 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

  Answered by Brother 5 years ago

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