A:AnswerHere's the recommended paper that is compatible with the MFC-J497DW.
https://help.brother-usa.com/app/answers/detail/a_id/149554?R3ModelID=MFCJ497DW
A:AnswerThe printer needs 4 cartridges: black, cyan, yellow, and magenta. The high yield (more ink) one are around $23 for the black and about $14 for each cyan, yellow, and magenta. The standard yield cartridges are around $14 for black and $9 for each of the other colors.
A:AnswerHere's are links to assist you with your printer being offline and to adjust the sleep mode.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj497dw_us_eu&faqid=faq00002646_009
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj497dw_us_eu&faqid=faq00000110_512
A:AnswerBrother strongly recommends that customers use only Brother Genuine cartridges for optimal results. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty may not apply to any problem that is caused by the use of third-party supplies.
A:AnswerThis printer is working on WiFi for me. The day I bought it, I had a chat with a support agent whose help was incomplete. I contacted a friend who was able to get me a little farther. Eventually, the printer was added to my household network. You might try starting with a support chat.
A:AnswerThe following operating systems are compatible with the Brother MFC-J497DW:
PC: Windows 10, 8.1, 8, 7; Windows Server 2008, 2008 R2, 2012, 2012 R2, 2016 Mac(R): OS X v10.11.6, 10.12.x, 10.13.x