“I cannot get the smart plug to have a schedule. It is connected to wifi but won't allow to schedule when to turn on and off.”

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• The app was problematic last year. It has had some updates and now is easier to use. You can find instructions at their website, or on YouTube or by contacting them (via the app).

  Answered by chas 3 years ago

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• Hey there ukcat thanks so much for reaching out to us. We have a feature in our C by GE app called automations and that would allow you to schedule a time to go off or on. You would just need to make a separate one for off and one for on. If you need more information or assistance with setting them up please reach out to us at 844-302-2943 or email [email protected]

  Answered by Cync Support 4 years ago

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• I used Alexa to set a schedule , had the same problem.

  Answered by RickZ 4 years ago

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