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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1321 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,321 reviews
  • Pros mentioned:
    Brightness
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Light me Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulbs have provided long lasting light in quite a few areas. Even using them in overhead fans. Adapting them for fluorescent light fixtures would be a plus.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Twiggy, we are pleased to hear that the lights have been able to light up the dark areas for you :) We don't have any projected plans for florescent bulbs at this time, but we are always improving and we love to hear suggestions from our customers. Keep the ideas coming! We are here if you ever have need of assistance in the future, please don't hesitate to contact our support team at 844-30C-BYGE (844-302-2943) or by email at [email protected]

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My first time purchasing a smart item for my home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time purchasing a smart item for my home it was easy to set up works great on my phone and very adaptable to iPhone with the actual app from the company.Works flawlessly at this time I’m very happy. I’ve actually purchased a few smart plugs afterwards waiting on them as we speak.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $34.99 this starter pack is a great deal! The smart plug alone costs $20 and a 2 pack of the LED bulbs cost $20. So honestly bundling this sets saves you a lot of money $$$ and you get all 4 bulbs and the plug around $36 bucks.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Aleah, we're glad you like the bundle; let our support staff know if you have any questions or concerns regarding the products. They can be reached by phone or email at 1-844-302-2943, or [email protected]!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent smart lights

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart lights, not quite as cool as the full color ones, though. They work well, and fade up and down easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works but picky about set up and location

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a brick home with plaster walls these bulbs can barely communicate with Nest/Google Home. I needed to connect via C by GE rather than directly in Google Home or they didn't work right and lost some features.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Tim thanks for leaving a review. We do also sell these bulbs that connect to your home wifi network instead of bluetooth if that would work better for you. They are called Direct Connect Light Bulbs. Should you need more info we can also be reached at 1-844-302-2943

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for when I go on vacation initially. I have them set up to turn on daily since I hate walking into a dark house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use, effective and fast work, provides very good and pleasant lighting

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the review we appreciate it so much! Please feel free on contacting our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Rated 4 out of 5 stars

    Quick, easy set up with existing google home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive way to add to your home autonomy. Will purchase more.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Lisathelocal, we're very happy to hear you're enjoying the devices! If you need anything please give us a call at (844) 302-2943. Thank you for the review!

  • Rated 5 out of 5 stars

    Work perfect for my room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A got deal of the day for $20 ti give it a chance and now i love it. Easy to install with the google home app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello, Canica. C by GE is always happy to save you time and money with our smart bulbs! Thanks for your feedback.

  • Pros mentioned:
    Ease of use, Price, Setup

    Rated 4 out of 5 stars

    SMart lights

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these lights and it came with a smart plug, makes it so easy to turn light on and off with phone or Alexa app. These are super easy to setup and also took less than 10 minutes after setting them up. I have purchased other brands previously but I likes theses a lot better and they are easier to setup versus the other ones I had before. I recommend these because they are affordable and setup pretty easy. They are a great buy.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Cindy, thank you for taking the time to leave us a review. We are so glad that you had a smooth and easy setup and we hope you enjoy your new lights and smart plug!

  • Pros mentioned:
    Brightness, Ease of use
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    A Great Help for Controlling Lights, etc. Easily

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used two of the bulbs in the Bedroom and the other two in the Living Room. I have made two groups and can thus operate them individually or in tandem. I use the Smart Plug for my Amp so I can remotely turn it on first and then play my favorite music by telling the Google Assistant to cast the music to my speakers. The Amp works fine for awhile but after a few days, I have to manually turn it on and change its input back to Auxiliary, where the Comcast dongle is plugged in. However, that is not a Smart Plug problem. I would recommend these Smart Bulbs and Plugs for whatever application is needed. I found that the Bulbs work well for outside lights which don't always respond to a Dusk to Dawn sensor.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there! We're glad you're getting such versatility out of your products! Please feel free to reach out to our support staff if you ever have any questions, concerns, or recommendations. We can be reached at 1-844-302-2943, or [email protected], thanks!

  • Pros mentioned:
    Brightness, Ease of use

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to set-up, but you do need to download a separate app. We already have a dimming switch, and the Hue lights don’t work with it. These work - I have the dimmer on max and then use Alexa to dim or brighten. A nice feature is that I can shut off each of my three lights in the fixture individually. Before, my dimming switch operates all three - they all had to be off or on (and with the same brightness) - now I have more options. I don’t love that I need to use the plug as my bridge and that it has to be in the same room with the lights, but at least it comes free, and I suppose I could plug something into it in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Smooth integration with Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase this GE product based on price to compliment my SMARTH home setup. After downloading the C by GE app, installation was a snap following the app instructions. Linking with Alexa was smooth and incorporating into Alexa routines was effortless and not time consuming at all. I now have operation of all lights by voice command, and all lights turns off when I leave during the night and turns on upon entering the geofence of my home after nightfall. Incorporating into Alexa Guarding adds a second level of home security and is a pleasant welcoming after a busy day. I would have preferred using Philips Hue bulbs which compose most of my lights, but price prohibit that. I got what a wanted and needed at a most lower price point with the purchase of C by GE.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    C by GE light bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the light bulbs and the ability to use voice controls with the google home. The issue I had was when somebody would turn off the light switch the voice controls wouldn't work. I decided to add the C by GE light switches so the voice controls would always work. The GE app has a hard time connecting to the switches and they keep dropping my wifi connection and it is a pain to get them to reconnect. The light bulbs are great for lamps or lights that kids leave on in the night so you can shut them off without having to get up. I bought a set of these for my 82 year old mother along with a google home. I had to write out instructions for her but she has really enjoyed having the voice control option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Smart plug

    Rated 5 out of 5 stars

    great bulbs

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer whiter light. And I prefer the new color version with white light. But if your looking for soft white these ones are good. You can control from the app on your phone or speak to your google home as I was able to tie them together. No issues had it for some time now and they are still working. This one came with a free smart plug that works great. Needs to be in WiFi in order for google home integration to work.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing your experiences with us! We appreciate the review. -C by GE Support

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Excellent Smart Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent smart bulbs. They are priced well...especially when they're on sale! They are extremely simple to set up, and they perform as expected. I'm very happy with this purchase, and will continue using these bulbs as I replace older bulbs throughout my house. The included smart plug is a nice bonus, and works as expected as well. Get these bulbs!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turn your place into a smart home with just these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect starter kit for a one bedroom apartment that’s a smart apartment!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    These work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights work great. Easy to use with my google pod. plenty bright to light up my basement. I can turn them off while I'm working there with just having one light in the office area. The plug works great. I have it on a fan in my fitness area. Voice command to turn on the fan while I'm riding my stationary bike is great.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey there, Dwgassert. We are happy to hear our products are saving energy and making life a little easier for you! Thank you for taking the time to share your thoughts.

  • Pros mentioned:
    Brightness, Setup
    Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Google/Amazon compatible issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm one of the few people that has both Google and Amazon devices. I got the C by GE smart lights because they were a cheap alternative to the Phillips Hue lights have throughout my home. Setting them up with a Google Home assistant was a breeze and seemed to work better when you didn't use the app. When i seen these lights and noticed that the Plug is a Wifi plug that will control the lights and will work with my Amazon product. I thought that will work great since Alexa unlike Google allows you to set up routines with Motion sensors like Phillips Hues and Wyze Senes. I set it up and it was working good for a day. All sudden everything became unresponsive. I searched online for answers and came up with nothing. I troubled shot what i could for a couple hours. Before i just rest all the bulbs and connected them back with Google. Now i'm sure there's an easy fix, but it wasn't easy to find the Answer to my dilemma so far. So the price is good and the light bulbs work with Google great. The Smart plug controlling the lights on Google and Alexa not so much.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Please reach out to the Support Team, its not necessary for you to reset the bulbs when/if they become unresponsive with your Google Home devices. As far as being able to link to both at the same time, that also is something that can be done, and the Support Team is ready to help. You can contact support by visiting www.cbyge.com/support or by calling 844-30C-BYGE (844-302-2943).

  • Pros mentioned:
    Brightness, Ease of use

    Rated 4 out of 5 stars

    good starter kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are very easy to install and use through the GE app on your phone. However, I am unable to easily connect them to my Alexa. Not sure if I am missing a step or what, but Alexa shows she is detecting the lightbulbs, but when I ask to turn them on/off it states cannot detect devices. The bulbs themselves are very cool and I like how you can dim them by utilizing the GE app.

    I would recommend this to a friend
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