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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1321 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,321 reviews
  • Cons mentioned:
    App compatibility

    Rated 4 out of 5 stars

    Great lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The lights are programmable and you can easily schedule the on off cycle. You can do the same for the receptacles. I put the Christmas lights on a schedule and never had to think about it again. They work great plus Best Buy had a promo for them at 20 bucks...the App and programming is a little bit of a challenge otherwise these would have gotten 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility, Connectivity

    Rated 2 out of 5 stars

    Kind of does what it says

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had better things to say but the bulbs kept going offline or the outlet did which would cause the bulbs to be unresponsive. They were simple to install and set up but they didn’t come late to the Sengled or hue bulbs in quality, functionality or reliability.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Krysoftheparty, if you are experiencing intermittent connection issues, this may be something we can fix. Please give us a call at (844) 302-2943 and we will do what we can to get everything resolved as quickly as possible.

  • Pros mentioned:
    Ease of use, Smart plug

    Rated 5 out of 5 stars

    great package deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to control. I used these lights for my porch lights and at night I just tell google to turn on the porch light or I turn it on using my phone before I get home at night. I used the smart plug to turn on and off my Christmas tree. Great package deal!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave us a review. We are grateful to be a vital addition to your Christmas decorations. We hope you have a merry Christmas. -C by GE Support

  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good starter kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was fairly easy to setup and pair up with Google Assistant, Alexa and Home kit. However, it’s not entirely stable. Every now and then it won’t communicate with the automation apps and to reset the bulbs to factory settings, is cumbersome. However, it works 90% of the time and it’s a good product for the value.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Jpdatasolutions, we're glad to hear you've had a mostly good experience so far! If there are things that you are experiencing, such as not communicating with automations, those are things we'd like to fix. Could you give us a call at (844) 302-2943 and explain exactly what's going on? We'd love to get any issues you're having fixed as quickly as possible.

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this product in the mail today! I purchased them on sale for only $19 and it’s amazing how I’m able to dim the lights from my phone! Perfect for quickly setting the mood for waking up, gaming, or sleeping! I would 100% recommend this product.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Mvtt we are glad you are enjoying your new lights. Thanks so much for leaving such a wonderful review!

  • Pros mentioned:
    Price
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. You get 4 bulbs and a smart plug as well. Only drawback is that the smart plug needs to be on for the bulbs to work. I used the plug for cooker but if I turn that off, I cannot remotely turn on the bulbs so plan accordingly.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for your review! We greatly appreciate it and you are correct however if the plug is not on the bulbs will default to a bluetooth range for operation. Thank you for choosing C by GE for your smart home needs -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights are good, but sometimes I have issues with Alexa. It has been working good until now anyway. You can set the intensity of the light with Alexa, so that was a PLUS for me because I have too much sensibiliy in my eyes, so, I seted up the bulbs to the middle of light. Not bad at all.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there, thanks for the review we appreciate it! We recommend moving the smart plug closer to the router to better your wifi signal. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Pros mentioned:
    Smart plug
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great bundle for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bundle came with everything i needed to set up smart lights for my room as well as the smart plug and they both work great. I currently use it with my Google home speaker and the google home app on my iphone but it unfortunately doesn’t work with siri

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good lights when they work.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems as though the connectivity to the google home speakers struggles every now and then. My fiance and I seem to always have to reconnect them for them to work properly. However, we do still love them when they are connected. The plugs work well. I have not has any issues with them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Rachel. Thank you for sharing your feedback. This isn't normal behavior for our products and we would like the opportunity to enhance your experience! Please email [email protected] or call us directly at 1-800-302-2943.

  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Works at first, but a real hassle to setup again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially installed the smart plug and 2 of the 4 bulbs. It was very easy to set up and install initially. But when i went to install the other 2 the app wouldn't always detect it and when it did it wouldn't connect. So i tried resetting all the bulbs, had to look it up there no instructions for resetting. And resetting a bulb is so stupid, u have to turn it on and off so many times. It was like a couple seconds off leave it on few seconds and u gotta repeat it for like 5 times each or something don't remember i just remember it took forever to reset one bulb. Most others just turn it off and on a few times real quick to reset. After all this i installed all the bulbs at once before installing it in the app, second time still took a while it saw some of them but one wasn't seen. Point is if you can get it to work its easy no problems but if you run into issues have fun spending hours getting it set up. Not gonna bother changing anything now that it all works.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback and sorry you had some inconsistencies with your lights. If anything comes up please give us a call so can work something out at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Solid Lighting for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are fantastic and incredibly easy to connect to a Google Home. However, shortly after installation I experienced an issue where one of the bulbs refused to connect and follow directions that I gave to my Google Home. After some minor research I found a YouTube tutorial on how to reset the bulbs. Rather than just including a button to press on the actual bulb, GE found it necessary to program a set of on/off sequential switches to reset the bulb. If I could find the engineer that came up with this hairbrained solution to a common technological issue I would have some curt words for them. Great product, but god help you if you have to factory reset the bulb.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Phil, you are correct on doing the bulb reset and if you are still having any issues please reach out to our support team at 1-844-302-2943 or email us at [email protected], we'll be more than happy to assist.

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Super Convenient

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Although it is set for google it still has spotty connectivity from time to time. I found if I disconnected all my google home devices and cycled the lights off and on the connectivity issues stopped. A little inconvenient but not enough to cancel the convenience of when they do work. Could never convince me to get rid of them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support

  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great package deal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs were very easy to set up. The package was a great value.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We agree! The Smart Room Starter Kit is a great value add, if you ever run into any issues with your devices, or just have some questions you'd like addressed; feel free to reach out to our support team at [email protected], or give us a call at 1-844-302-2943.

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Works great with Google Home

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these on Black Friday and I LOVE them! They work seemlessly with Google Home and made lighting up the house as easy as asking for it. I love that they can dim on command. I would buy these again in a heartbeat. Great quality!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      It's always nice to hear when a customer is enjoying their products! Please don't hesitate to reach out to our support team by phone 1-844-302-2943, or by email [email protected] if you ever need assistance with your lights.

  • Pros mentioned:
    Brightness, Ease of use

    Rated 4 out of 5 stars

    Great starter pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light bulbs are very bright, love having smart bulbs that are easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well priced bulbs. They do the trick nicely. Cheaper than alternatives

    I would recommend this to a friend
  • Pros mentioned:
    Smart plug
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Don’t bother

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man I wish I would t have wasted my money on these. Sometimes the old saying is true, “if it’s seems to good to be true then it probably is”. Saw this set at Best Buy one day as I was shopping for some real smart bulbs (Hue). I figured “what the heck” and bought the set along with the hue. Set up for the hue is easy, not one glitch and it stays connected. This set is the complete opposite. I get connected and then the app says that it’s unable to connect! I’ve reset the bulbs at least 20 times, I’ve emailed and called support. They are nice enough and suggested I turn my phone off and on... did that at least 10 times. It stays connected for 10 seconds and then I get that dreaded “unable to connect” Message. The only good thing about this deal is the smart plug, it actually works and stays connected!

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Edward, we are sorry to hear you are having connectivity issues with the lights. Thank you for the feedback and please know that we have heard you and we are working towards a more permanent solution, so please keep an eye out for updates to the app in the coming months! In the meantime to reestablish the connection to your lights when this happens, we recommend refreshing the app. There is no need of a reset the lights to factory settings in most cases. To refresh the app, just place your thumb or finger anywhere in the middle of the homepage of the C by GE app, pull down slightly, and then lift your finger. You will see the "C" with the light rays circling it at the top of your screen just below where it says "Rooms/Scenes". The app will reestablish the connection to your lights allowing you full functionality of the lights. You can refresh the app as often as necessary, there is no limit. Please don't hesitate to reach out to our Support team if you ever are in need of assistance at 844-302-2943.

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Sometimes bulbs don't respond to Google Assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Assistant will say lights are turned off, but actually they are not. Happens rarely though. Most of times if I give input from my phone it works better, but with voice, rarely but do, sometimes fails. Good for value though and best part is that you don't need extra thing sitting on your table, just to connect to smart bulbs. You can just use your phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Nice Bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for some good functioning smart bulbs. Works good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Convenience at your fingertips

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with good instructions. The smart plug connected to my WiFi easily. Great lighting and way more affordable than the Phillip bulbs. I love the convenience of controlling my lights from the app on my phone.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Happy1 it makes us happy that you chose us for your smart home needs. We are glad you had a smooth and easy setup overall, and we hope that you enjoy your new lights and smart plug!