A:AnswerHi, I was thinking the same thing! But I don’t see a way to do this. You can change the settings for americano to pull a longer shot, but you can’t make it an actual double shot.
In the same way, you can set your “My Shot” to a double espresso, but there’s no way to have it add water like it does for americano.
The only solution I can find is to brew a single shot by pressing “espresso” and then brew an americano on top of it by pressing the “americano” button. I don’t think you can do it with a single button.
A:AnswerHello there - We're very sorry to hear you're having trouble with your unit. We can understand how his issue would be frustrating since it's your first time using it. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, please include your model and serial numbers, a copy of this question, and any additional information that may be helpful for us to know. We look forward to the opportunity to figure this out. Talk soon. Julia@Cafe