Questions & Answers

Q: QuestionHow do I attach these handles to my oven?

• A:Answer To attach the handles to your oven, firmly hold the upper front rail and lower handles on both sides of the oven and pull the rack forward. Then, grasp the rack on both sides if necessary and remove it from the oven. Next, place the rear portion of the rack onto the rack supports and push the rack all the way in until the install feature locks into the front rack support.

Q: QuestionIs there a specific way to clean these handles?

• A:Answer Yes, there is a specific way to clean the handles for Café wall ovens. To clean the handles, use a mild soap and water or vinegar and water solution. Rinse with clean water and dry with a soft cloth. Avoid using abrasive cleansers, strong liquid cleansers, plastic scouring pads, or oven cleaners, as these can damage the finish of the handles.

Q: QuestionWhat is the warranty on these handles?

• A:Answer The warranty for Café wall oven handles is one year from the date of the original purchase. During this period, Café will replace any part of the wall oven that fails due to a defect in materials or workmanship. All labor and in-home service to replace the defective part will be provided free of charge.

Q: QuestionAre these handles compatible with my Cafe wall oven model CTD90DP4MW2?

• A:Answer Yes, these handles are compatible with your Café wall oven model CTD90DP4MW2. The product specifications indicate that the model number CXWD0H0PMBT is compatible with your oven model.

Q: QuestionHow many handles are included in this package?

• A:Answer There are two handles included in this package.

Q: QuestionWhat is the warranty for labor on these handles?

• A:Answer The warranty for labor on these handles is one year.

Q: QuestionAre the installation hardware included with these oven handles?

• A:Answer Yes, the installation hardware is included with these oven handles.

Q: QuestionDoes this handle fit model number CTD90DP4MW2?

• A:Answer Yes, this handle is compatible with the CTD90DP4MW2 model.

Q: QuestionWhat is the material of the handle?

• A:Answer The handle is made of metal.

Q: QuestionWhat appliance is this handle compatible with?

• A:Answer This handle is compatible with a wall oven.

Q: QuestionWhat is the product name of this item?

• A:Answer The product name is Handle for Wall Ovens.

Q: QuestionWill these work with CT9800SH2SS? If not, are there any options to swap the handles on this model?

Asked 5 months ago by JLOsWife.

Q: QuestionDoes this fit the CTS90DP2NS1 oven and CSB923P2NS1 microwave wall oven. Thank you

Asked 2 years ago by Jen.

This question was asked about the related product: Café - Handle for Wall Ovens - Stainless Steel

• A:Answer Hey there - we’re glad you reached out! These handles are not compatible with either the wall oven model CTS90DP2NS1 or the Advantium wall oven CSB923P2NS1. Both products have a compatible Brushes Stainless handle kit that is model CXWS0H0PMSS. We hope this is informative and please let us know if you have any other questions. Have a great day! Lauren@Café

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionHi, Are those handles compatible with the model CTC912P2NS1?

Asked 2 years ago by Wei.

• A:Answer Hi - Thank you for your interest in customizing the appearance of the handles on this beautiful Café double wall oven. Yes, the CXWD0H0PMBZ is the correct brushed bronze handle kit for this oven. This is a gorgeous combination and we are confident you will love it as much as we do. Please contact us again if you have additional questions as we are always glad to help. All our best! Vikki@Café

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionAre these compatible with model CTS92DM2NS5. ? Thank you.

Asked 3 years ago by Mikey.

• A:Answer Hi! Thanks for reaching out. We're sorry to say that these handles are not compatible with this wall oven. This model only comes with Brushed Stainless handles. Sorry for any inconveniences this may cause. If you have other questions, feel free to reach out any time. All the best. -Michael@Cafe

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionI don't need the handle I just need the hex screws to attach the handle, how can I get those or what is the part name/number?

Asked 3 years ago by Dominique.

This question was asked about the related product: Café - Handle for Wall Ovens - Stainless Steel

• A:Answer Hello - we're more than happy to assist you with finding the screws for your handle, but we need a bit more information. Please send us a private message on social media (Café Appliances) with your complete model and serial numbers (a picture of the rating plate works too!), and we'll be happy to assist you further. -- We hope to hear from you soon. Have a great rest of your week. - Pablo@Café

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionIs this compatible with model CTD90DP4NW2?

Asked 3 years ago by Cg.

This question was asked about the related product: Café - Handle for Wall Ovens - Brushed Copper

• A:Answer Hi there - Thanks for reaching out with your question; we're glad to help you. This handle is compatible with model CTD90DP4NW2! We appreciate you choosing Café Appliances for your kitchen needs. We're here if you have further questions. Best wishes! -Shayla@Café

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionIs this compatible with Model:CTD90DP2NS1 SKU?

Asked 4 years ago by Mich.

This question was asked about the related product: Café - Handle for Wall Ovens - Brushed Copper

• A:Answer Hi- Thanks for reaching out about our elegant customizable handles. You ask a great question, and the answer is yes! These brushed copper handles are compatible with the wall oven that you mentioned. We hope this is the answer you were looking for and we are always here to help if you should have any additional questions.- Kianna@Café

  Answered 4 years ago by Cafe Appliances

  
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Q: Questionneed a all metal oven door handle (including screw holes) for Frigidaire FFEF3016US Can you help me

Asked 4 years ago by TONY.

This question was asked about the related product: Café - Handle for Wall Ovens - Stainless Steel

• A:Answer Hello, thank you for taking the time to reach out to us about this. We're happy to help! This handle accessory kit is only tested and designed to be installed with a select number of our wall ovens. Additionally, some of the hardware required to install it is found on the wall oven itself. In this case, we recommend you speak with Frigidaire to discuss what your options for metal handles are. We wish you best of luck in your search! -Chris@Café

  Answered 4 years ago by Cafe Appliances

  
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