“Purchased in April of 2023 and has worked great, BUT now it won't brew. Tried brewing through app and manually several times to no avail. Additionally, I unplugged the coffee filter for 30 mins and it still won't work. There is no ERR message.”
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We hate to hear of the issues you are having brewing and that troubleshooting has not worked. If you continue to have problems, we recommend reviewing your warranty information found in your Owner's Manual on page 16. You can also initiate a warranty claim, by calling 1-800-430-1757. Please have your model number and serial number available when you call. We hope this helps, and should you have any additional concerns, please reach out to us.- Kianna@Café
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