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Have you checked the information manual that came with product?
Sorry, there was a problem. Please try again later.Hi - We hate to hear about the difficulty you are experiencing with your lovely Café coffeemaker. If you have not already done so, unplug the coffeemaker for 2-3 minutes to reset the electronics. If the issue persists once power is restored, please call 1-800-430-1757 to discuss your options. We hope this helps. Kind regards - Vikki@Café
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