A:Answer Hi,
Thanks for asking. We're sorry you're not getting cold water from the dispenser on your 4-Door French Door Refrigerator. If this was your first glass after installation, the refrigerator probably needs more time to cool. We recommend waiting 24 hours for this process to be complete. You can find more possible causes in the Use and Care Manual on page 36. Here's the link:
https://files.bbystatic.com/3zSQBn1oyRdlYKRbveiFxg%3D%3D/6fc30579-c5a2-45a7-9595-e5e0d78f88d6.pdf
Hope this helps.
-Sylvia@Cafe