A:AnswerSubscriptions are optional, but the good features require a subscription. You need to check their website to see what requires a subscription. And the subscription is for a year and is non-refundable if you don't like it or the device.
A:AnswerThe ranges are approximately Low 0-4ft, Medium 0-16ft, and Long 0-28ft. Additionally you will want to place your device at such an angle where the intended target would come across the field of view of the devices 116° wide angle lens rather than walk directly towards the device. As soon as my door opens and a head pops through boom it starts recording.
A:AnswerYou get limited free video you have to have membership for extended timeframes, also mobile hot spots do not work i even tried verizo n jetback for wi fi, always went out. You need goid wi fi.
A:AnswerIt took me a while also to finally get it set up. Check your WiFi signal and if all else fails, contact Canary at this link:
https://help.canary.is/hc/en-us
A:AnswerI had same issue and was extremely frustrated to find that I was doing everything correct, but the Canary servers were "down" and it took several hours before there issues were resolved. Check with Canary to see if their network and servers are working properly, and good luck getting any customer service other than a webpage or recording.
