“Was this case recalled due to the alleged chemical burns if the case breaks? If so, does Best Buy offer store credit for new case?”
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Thanks for the inquiry, Case-Mate Waterfall cases are not included in the product recall issue by the Consumer Product Safety Commission. Case-Mate Waterfall cases are certified safe. The dynamic floating effect of the glitter is created by a clear, nontoxic mineral oil. If the case happens to break, Case-Mate offers a lifetime warranty, so you would contact Case-Mate customer support to submit a warranty claim and an agent will assist you with getting a new replacement.
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