“If they are too big for the ear, can you return them and get your money back?”
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Hello, Thank you for your question! Yes — if you order directly from our website, we offer a comprehensive 60-Day Risk-Free Trial, so you can return the hearing aids for a refund if they feel too big or aren’t the right fit for you. Please note that if the hearing aids are purchased through a retailer, their return policy will apply and may differ from ours. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team: Monday–Friday 12:00am - 5:00pm Pacific Standard Time support@ceretone.com (866) 283-4262 We’re always here to help!
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