Questions & Answers

Q: QuestionDoes this grill have a side burner?

• A:Answer Yes, it has a 10,000 BTU side burner to keep sides and sauces warm.

Q: QuestionWhat material are the cooking grates made of?

• A:Answer The cooking grates are made of porcelain-coated cast iron.

Q: QuestionHow is the grill's ignition system powered?

• A:Answer The grill uses electronic ignition for reliable starts.

Q: QuestionIs this grill rotisserie compatible?

• A:Answer Yes, this grill is rotisserie compatible.

Q: QuestionDoes the grill come with a cover?

• A:Answer No, a protective grill cover is not included.

Q: QuestionWhat cooking technology does this grill use?

• A:Answer This grill uses TRU-Infrared™ cooking technology.

Q: QuestionDoes this grill come with the propane tank?

Asked 2 months ago by Information.

• A:Answer No, none of our grills come with propane tanks included in the box, that will need to be purchased separately. If you have any further questions or concerns, our CARE Team can be reached at 1-866-239-6777.

  Answered 2 months ago by Charbroil

  
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Q: QuestionDoes this grill come assembled

Asked 3 months ago by Katrina.

• A:Answer No, we do not ship our grills assembled, you may need to speak with the retailer you plan on purchasing the unit from to inquire about assembly before purchasing. If you have any further questions or concerns, our CARE Team can be reached at 1-866-239-6777. Our normal business hours are Mon-Sat: 9AM - 7PM EST.

  Answered 3 months ago by Charbroil

  
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Q: QuestionCan this grill be modified for natural gas?

Asked 4 months ago by Up2Drew.

• A:Answer No, this unit cannot be converted to Natural Gas, it is designed only for LP use only. If you have any further questions or concerns, our CARE Team can be reached at 1-866-239-6777. Our normal business hours are Mon-Sat: 9AM - 7PM EST.

  Answered 4 months ago by Charbroil

  
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Q: QuestionDoes this grill come also with a griddle

Asked 4 months ago by PRINCESS.

• A:Answer NO, this grill does not come with a griddle insert. If you have any further questions or concerns, our CARE Team can be reached at 1-866-239-6777. Our normal business hours are Mon-Sat: 9AM - 7PM EST.

  Answered 4 months ago by Charbroil

  
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Q: QuestionDoes this come with a cover? If not, do you sell a cover? If so, what is the price of the cover? Do you have the service to remove the old barbecue upon time of the delivery? If so, how much does that cost? Please let me know and thank you!

Asked 4 months ago by Jo.

• A:Answer Hey thats a great question, I would recommend you contact our Care Team so that they can better assist. They can be reached at 1-866-239-6777. Our normal business hours are Mon-Sat: 9AM - 7PM EST.

  Answered 4 months ago by Charbroil

  
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Q: QuestionCan someone please confirm if this is a TRU-infrared grill? With a trough or something covering the flames?

Asked 5 months ago by Griller.

• A:Answer This unit is not a TRU-infrared grill, the flames are covered by heat tents. If you have any further questions or concerns, our CARE Team can be reached at 1-866-239-6777. Our normal business hours are Mon-Sat: 9AM - 7PM EST.

  Answered 5 months ago by Charbroil

  
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Q: Questionwhat is the measurements of this grill?

Asked 3 years ago by Anonymous.

Q: QuestionHow many BTU’s is this grill

Asked 4 years ago by Rich.