“Hi, We have just installed a ring doorbell 2 plus chime pro 2 plus x2 spotlight cameras all hardwired in. Only 1 of the cameras is working. We have black screens on our doorbell and 1 of the cameras?”

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• Suggest you call Ring customer service and they should be able to walk you thru a fix.

  Answered by DonnaJ 7 years ago

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• Contact ring support. They walk you thru all issues. Was on phone with them for 5 min cause of a WiFi connection and they knew exactly what I did wrong

  Answered by BillyS 7 years ago

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• They have amazing customer service. Just give them a call and they will help you.

  Answered by Viper 7 years ago

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• I don’t think the cameras have enough electricity to power them up. You also have to check how strong your WiFi connection is. You might need to buy a WiFi extender, if that’s the cas.

  Answered by Icade 7 years ago

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• App malfunction

  Answered by DiGeneral 7 years ago

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