Anyone have a clue to fix the issue where the mouse just randomly shuts off while using it. I keep having to switch the power off on a few times to get it back on and this happens 2-3 times a night mid game. I use the USB receiver not Bluetooth. null

Question

Bumperxx1 · Accepted Answer

I have found with corsair products you must update the software and firmware or things get crazy. Randon shut off and freezing rgb

Make sure the usb stick and mouse is connected directly into the motherboard usb slots before you do any firmware updates.

Corsair · Answer

Hello,

I'm sure our team does, please contact them directly right on our site at any time.

-Art

“Anyone have a clue to fix the issue where the mouse just randomly shuts off while using it. I keep having to switch the power off on a few times to get it back on and this happens 2-3 times a night mid game. I use the USB receiver not Bluetooth.”

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