Questions & Answers

Q: QuestionHow does this humidifier compare to other models in terms of features, performance, and value?

• A:Answer This humidifier stands out with its top-rated performance and award-winning design. It offers a large coverage area of up to 500 sq. ft. and provides 24 hours of soothing moisture. Unique features include a built-in diffuser, aroma tray for essential oils, and a detachable cord for easy cleaning, making it a great value compared to other models.

Q: QuestionWhat safety precautions should I take when using this humidifier, especially if I have children or pets in the household?

• A:Answer Keep the humidifier out of reach of children and pets to prevent any accidents or injuries. Ensure the humidifier is placed on a stable, flat surface to avoid the risk of it tipping over. Regularly clean and maintain the humidifier according to the manufacturer's instructions to prevent the growth of bacteria and mold.

Q: QuestionWhat is the warranty period offered by the manufacturer for this humidifier?

• A:Answer The manufacturer offers a 1-year warranty on parts for the 1 Gal. Drop Cool Mist Humidifier with Sound Machine. However, there is no warranty coverage for labor.

Q: QuestionWhat is the capacity of the water reservoir, and how long can the humidifier operate continuously on a full tank?

• A:Answer The water reservoir of the humidifier has a capacity of 1 gallon. It can operate continuously for up to 24 hours on a full tank.

Q: QuestionWhat sound options does the sound machine feature offer, and how does it work?

• A:Answer The sound machine in the CRANE 1 Gal. Drop Cool Mist Humidifier offers three sleep-enhancing sound options: white noise, rain, and ocean waves. To operate the sound machine, simply select your desired sound option and adjust the volume to your preference.

Q: QuestionDoes this humidifier have an automatic shut-off feature for safety?

• A:Answer Yes, the Crane 1 Gal. Drop Cool Mist Humidifier with Sound Machine does have an automatic shut-off feature for safety. This feature ensures that the humidifier will turn off automatically when the water level is low, preventing any potential damage to the unit or safety hazards.

Q: QuestionHow large of a room can this humidifier effectively cover?

• A:Answer This humidifier can effectively cover a room size of up to 500 square feet. It provides up to 24 hours of soothing moisture to help relieve dryness and congestion.

Q: QuestionCan I add essential oils to this humidifier, and if so, how?

• A:Answer Yes, you can add essential oils to this humidifier. The humidifier has an aroma tray included in the base for vapor pads or unscented pads for essential oils. To use essential oils, place a few drops of oil on an unscented pad and insert it into the aroma tray.

Q: QuestionDoes this humidifier have a built-in humidistat to automatically adjust the humidity level in the room?

• A:Answer No, this humidifier does not have a built-in humidistat. The product specifications clearly state that "Adjustable Humidistat: false".

Q: Questionin the morning after a night of having the humidifier on, the table it sits on is wet--should that occur

Asked 2 years ago by mark.

• A:Answer This is an indication that the unit's mist output is set too high for the area it is running in. In order to avoid this, try running the unit in a lower mist output setting.

  Answered 2 years ago by Crane Customer Care

  
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Q: QuestionDoes this have a filter?

Asked 2 years ago by Anonymous.

• A:Answer This is a top fill humidifier and cannot be used with an optional demineralization filter.

  Answered 2 years ago by Crane Customer Care

  
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Q: QuestionI plugged in, makes a sound like it's work, lights work but get no vapor coming out

Asked 2 years ago by humidifier.

• A:Answer might be something blocking the bottom of the water compartment, if i remember correctly theres a piece of plastic or something covering the hole, go through the set up instructions to make sure

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHow much area does this humidifier cover?

Asked 3 years ago by Pat.

This question was asked about the related product: CRANE - 1 Gal. Drop Cool Mist Humidifier with Sound Machine - Clear/White

• A:Answer This unit can cover up to 500 square feet.

  Answered 3 years ago by CraneCustomerSupport

  
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