Questions & Answers

Q: QuestionHow easy is it to clean and maintain this humidifier, considering it has a detachable bottom fill tank?

• A:Answer The Crane humidifier is designed to be easy to clean and maintain. It features a detachable bottom fill tank, which is recommended by health professionals for promoting clean humidifier habits. The water level sensor and cap are also removable, allowing access to the entire base for thorough cleaning.

Q: QuestionDoes this humidifier have adjustable mist output settings to control the intensity of the mist, and can the mist nozzle be directed in a specific direction?

• A:Answer Yes, this humidifier has variable speed settings for adjustable mist output intensity. Additionally, it features a 360° adjustable mist lid, allowing you to direct the mist in any desired direction.

Q: QuestionDoes this humidifier require the use of filters, or does it have a demineralization cartridge to prevent mineral buildup?

• A:Answer This humidifier does not require the use of filters. Instead, it has a demineralization cartridge that prevents mineral buildup. The cartridge can be easily removed and cleaned, and it is recommended to replace it every 3-6 months.

Q: QuestionDoes this humidifier have an automatic shut-off feature for safety, and does it run quietly enough for use in bedrooms or around sleeping children?

• A:Answer Yes, this humidifier has an automatic shut-off safety feature that turns the unit off when the water runs out. It also runs whisper quiet, making it suitable for use in bedrooms or around sleeping children.

Q: QuestionHow long can this humidifier run continuously before needing a refill, and what is the capacity of its water reservoir in gallons or quarts?

• A:Answer This humidifier can run continuously for up to 24 hours before needing a refill. Its water reservoir has a capacity of 1 gallon or approximately 4.8 quarts.

Q: QuestionDoes this humidifier have an antimicrobial coating or treatment to inhibit mold and bacteria growth?

• A:Answer Yes, this humidifier has an antimicrobial coating called "CleanControl" which reduces mold and bacteria growth by up to 99%. The material used for this coating is not specified in the context.

Q: QuestionI need cleaning instructions, please.Lost box and instructions and need cleaning instructions, please.

Asked 11 years ago by Anonymous.

This question was asked about the related product: CRANE - 1 Gal. Ultrasonic Cool Mist Humidifier - Blue/White

• A:Answer Rinse daily and once a week fill reservoir with warm water and two tablespoons white vinegar and let sit 30 minutes. Shake and rinse. Do the same for the bottom portion and rinse after 30 minutes. Be careful not to get water into the fan outlet in the bottom piece.

  Answered 11 years ago by davywavy

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Q: Questionhow do I fill it,I have lost manual

Asked 10 years ago by Anonymous.

This question was asked about the related product: CRANE - 1 Gal. Ultrasonic Cool Mist Humidifier - Blue/White

• A:Answer To fill this humidifier: First, remove the rotating nozzle (conical in shape, at the top, white in color). Then, remove the water reservoir and turn it upside down. There's actually an carry handle shaped into the reservoir which is accessible when it's upside down. Fill using distilled or filtered water by removing the screw off cap (remember: left loosy/righty tighty - no need to press it or squeeze any sort of release). Now; reverse the instructions: Put the cap on. Turn it right side up and place newly filled reservoir into base. Once reservoir is secure in the base add the nozzle. Don't forget - make sure it's off and unplugged when filling/removing base.

  Answered 10 years ago by SmartShopper

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Q: Questioni let my unit go too long without cleaning and it has developed some mildew. is it ok to run a bleach/water solution through it to help kill the mold? or only the distilled vingar?

Asked 7 years ago by lazyperson.

This question was asked about the related product: CRANE - 1 Gal. Ultrasonic Cool Mist Humidifier - Blue/White

• A:Answer It might make the humidifier smell like bleach.

  Answered 3 years ago by KevinC

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Q: QuestionWhy did you change the blue drop shape humidifier? They don't work as well as they did since last year. They don't have as much steam flow and I need them as I have cancer side effects that effect my breathing. Very dissatisfied with Crane.

Asked 8 years ago by momnye.

This question was asked about the related product: CRANE - 1 Gal. Ultrasonic Cool Mist Humidifier - Blue/White

Q: QuestionDoes it make a loud noise when it's running?

Asked 9 years ago by Justme88.

This question was asked about the related product: CRANE - 1 Gal. Ultrasonic Cool Mist Humidifier - Blue/White

• A:Answer No, it is very quiet

  Answered 9 years ago by RoseVerified Purchase

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Q: QuestionWhat are the measurements

Asked 9 years ago by Jumpingjoe.

This question was asked about the related product: CRANE - 1 Gal. Ultrasonic Cool Mist Humidifier - Blue/White

• A:Answer Slightly larger than a gallon of milk.

  Answered 8 years ago by JohnVerified Purchase

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Q: QuestionDo you put in near a heat vent or far away from one

Asked 9 years ago by Anonymous.

This question was asked about the related product: CRANE - 1 Gal. Drop Ultrasonic Cool Mist Humidifier - Blue

• A:Answer The humidifier does not need to be near a heat vent. It should be on a flat solid surface at least 2 feet above the ground.

  Answered 9 years ago by CraneCustomerSupport

  
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Q: QuestionCan you add anything to the water?

Asked 9 years ago by Anonymous.

This question was asked about the related product: CRANE - 1 Gal. Ultrasonic Cool Mist Humidifier - Blue/White

• A:Answer probably nothing oily

  Answered 9 years ago by louiseVerified Purchase

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Q: QuestionI took apart to clean and now cannot remember how to put back together? Please help

Asked 9 years ago by Dlynn.

This question was asked about the related product: CRANE - 1 Gal. Ultrasonic Cool Mist Humidifier - Blue/White

• A:Answer The white cone piece goes on top of it and the clear part you just spin it till it snaps in

  Answered 9 years ago by DinasVerified Purchase

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Q: QuestionWhat should I do if the mist is not coming out as normal? I have made sure I placed the top part at the right position as I always do

Asked 9 years ago by Jai.

This question was asked about the related product: CRANE - 1 Gal. Drop Ultrasonic Cool Mist Humidifier - Blue

• A:Answer Please try going through the cleaning process listed below. If that does not work, please let me know so I can further assist you. First Step: 3 Tablespoons of Vinegar and 1 ½ cups of warm water in the base. Second Step: Rub the nebulizer with a cotton swab (circular item in the center of the base). 3rd Step: Let sit for 20-30 minutes. Use a toothbrush to scrub any residual mineral build up in the base, if applies.

  Answered 9 years ago by CraneCustomerSupport

  
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Q: QuestionIs the mist warm or cool?

Asked 9 years ago by Anonymous.

This question was asked about the related product: CRANE - 1 Gal. Ultrasonic Cool Mist Humidifier - Blue/White

• A:Answer This one is Cool air one

  Answered 9 years ago by CimbaVerified Purchase

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