“Today, we just purchased this coffee maker and can not get the plug to pull out anymore like the one we bought two years ago. What can we do? It says to use an extension cord but that would be way too long. What can we do? Joyce”
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Pull the card harder. It is folded up inside. I got the same answer from their customer service. Ridiculous. When I took off the bottom to see what was going on inside I found the cord folded inside.
Sorry, there was a problem. Please try again later.I'm on my second DCC-3000 coffee maker. The first one rusted out at the bottom and was leaking into the container that housed the top of the heating plate. The cord was 29" long on the first one and only 9-1/2 inches on the new one!!! The instruction booklet says "a short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord". Wow! WHERE are people using this coffee pot that the cord causes a trip hazard??? I can see shortening the cord maybe to an 18 -inch cord, but taking TWENTY inches off is way too short to even reach the wall outlet on my counter. So now I'M the one adding the extension cord--how DUMB IS THIS??? I ended up purchasing a multi-pack of 3-prong 8" extension cords that are primarily used to keep power-strip plugs from being blocked by those bulky transformers. (I only needed one of them, but I can see uses for the rest of them in other places in my home.) Because I know the history on my first coffee maker, I already know to put the new one on a cookie sheet with higher SIDES that I have placed on top of a very decorative dish drying mat on my kitchen counter. The combination works well for when the water either seeps out, OR the coffee brews and leaks out onto the counter surface. No More Early Surprises!!! Trust me, it WILL happen. But, on the brighter side, the overall experience of using this style coffee maker, and the fact that it doesn't always leak, is one of the reasons why I purchased another of the same style. Plus, I already have a supply of the charcoal filters (they're cheaper by the dozen!) and can use the same paper filters. So, take a chance with this particular coffee maker, but know ahead of time what all the cons are with it.
Sorry, there was a problem. Please try again later.I thought the cord was too short as well. But you need to pull the cord out with some force. But it is definitely long enough.
Sorry, there was a problem. Please try again later.The cord is 28" long - I pulled - then shoved the cord I pulled out back in - then pulled and twisted the cord and pulled again. Way harder to pull out than it should be.
Sorry, there was a problem. Please try again later.cord is only about 13-15 inches, an extension cord or find an area closer to the outlet.
Sorry, there was a problem. Please try again later.I would return it. Just bought my 2nd one, No problem with either cord pulling out (plenty long)
Sorry, there was a problem. Please try again later.Get a short extension cord or tie it up with a metal tie.
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