“WHY WILL MY NEW PC ONLY GET ABOUT 130 MS/PING VERSUS MY NEW XBOX WILL GET 40-60 MS/PING? (BRAND NEW COMPUTER)”
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Thank you for reaching out! This could be for many reasons why you are having high ping, Server location, and amount of devices connected to the network etc... are some examples. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST
Sorry, there was a problem. Please try again later.There could be any number of reasons for that. The first thing to take note of is that pings are different depending on the location of the site you are pinging. To get a true comparison you would need to ping the same site from both devices. Also, both devices need to be using the same connection type, like wireless or wired. Often game servers have higher ping than simply pinging a website, as well. Try pinging a server that you know is closer to you. Or run a speed test and let it pick the server. Ping can be influenced by a lot. If you are pinging a server across the country it will take a bit longer to send the signal back than pinging in the same state.
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