“I purchased this computer and it's supposed to come with windows 10, but yet mine doesn't have it. Everything is up to date according to the update status. Am I missing something or do I need to activate it somehow? If so, where would the code be?”
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You might be confused. Are you thinking of Microsoft office? Windows 10 is the operating system. If you go the System menu, you will see that it says Windows 10. It's already installed. Microsoft Office is something else. That is what lets you use Word and Excel. If so, that is not included and has to be purchased separately.
Sorry, there was a problem. Please try again later.All our computers at this time are installed with Windows 10, with out an operating system the PC would not load into a functioning state. The PC is equipped with a digital license so it should activate shortly after connecting to the internet. If you are having any issue please give our support agents a call so we can take a look in to that matter. Tech support: (888)937-5582 - CyberpowerPC Support
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