Questions & Answers

Q: QuestionTrying to play valorant and keep getting error code VAN9001, Can anyone help

Asked 2 years ago by SamF.

• A:Answer The error your getting is in regards to not having TPM and secure boot turned on. I recommend looking up a video on how to turn on tpm and secure boot for valorant since it requires you going into your system bios and turning some things on

  Answered 2 years ago by Kingstrife0

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Question2.1 gigahertz seems a little slow for gaming. How does this effect gameplay?

Asked 2 years ago by Twila14Harmon65.

• A:Answer Greetings from the Intel team. Thank you for your question. 2.1 GHz is the processor base frequency; the CyberPowerPC - Gamer Xtreme Gaming Desktop comes with the Intel® Core™ i7-12700F processor, which is a high-end processor that has a Base Frequency of 2.10 GHz and a Max Turbo Frequency of 4.90 GHz. CPUs do not always need to run at their maximum frequency. Some programs depend more on memory to run smoothly, while others are CPU-intensive. Intel® Turbo Boost Technology is an energy-efficient solution to this imbalance: it lets the CPU run at its base clock speed when handling light workloads, then jump to a higher clock speed for heavy workloads. For more detailed information about the Intel® Core™ i7-12700F processor, please visit: https://ark.intel.com/content/www/us/en/ark/products/134592/intel-core-i712700f-processor-25m-cache-up-to-4-90-ghz.html Thank you for choosing Intel! Emilio_Intel

  Answered 2 years ago by Intel team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhy is this i7-12700F more expensive than the Intel Core i7-13700F despite appearing to have better specs (older CPU, slower processing speed)?

Asked 2 years ago by Bobby.

Q: QuestionCan it run steam vr or gorilla tag

Asked 2 years ago by Milan.

• A:Answer Yes it works well with my steam VR

  Answered 2 years ago by Anas

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it possible to upgrade the CPU?

Asked 2 years ago by Murphy.

• A:Answer I believe it does have room for upgrades one of the reasons I bought it .

  Answered 2 years ago by MichaelG

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI got this PC about 2 weeks ago and I've noticed that my System fans don't turn on. The CPU fan works fine, but I haven't seen the other 3 fans turn on at all. I checked the BIOS and under SmartFan 6 it says N/A for all fans except the CPU fan.

Asked 2 years ago by Alex.

Q: QuestionMay I change the DDR4 RAM installed with DDR5 64GB (2x32GB) DDR5 6000 MHz (PC5-48000) C40 1.35V Intel XMP Memory?

Asked 2 years ago by Leo.

Q: Questionit is blue tooh

Asked 2 years ago by fito.

• A:Answer yes it has blue tooth capabilities .....

  Answered 2 years ago by MichaelD

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIf I where to switch out the antennas that already come with the PC to something on the higher ends, if that higher end antenna does not screw in like the previous ones and plug in with a usb-port would that mess it up?

Asked 2 years ago by Anonymous.

• A:Answer I do not believe do I have had to switch out antennas on other ones and had no problems

  Answered 2 years ago by GenevieveM

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionhow do i change the rgb in the computer? ive tryed almost every way ive been told. the little button on the top of the pc next to the power button just restarts the pc.

Asked 2 years ago by gingy.

• A:Answer ASUS Armoury Crate from the Microsoft Store has the option to change the colors and lighting effect. It's under Aura Sync.

  Answered 2 years ago by smd1065Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow do you remove the glass panel to gain access to the mobo?

Asked 2 years ago by Joe.

• A:Answer On the back side of the PC (the side with the USB ports). there are 2 small screws that connect the PC to the glass.

  Answered 2 years ago by ClayG

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionmy computer loads the screen but a windows error pops up and keeps rebooting and going to the same screen, what’s wrong? what do i do?

Asked 2 years ago by casen.

Q: QuestionJust unboxed this and set everything up but am now facing a Code 43 with the graphics card. Wondering if anyone else experienced this and what they did to fix it

Asked 2 years ago by Rjt.

• A:Answer We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support

  Answered 2 years ago by CyberPowerPC Brand Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the highest amount of hz the pc can display?

Asked 2 years ago by Mash.

• A:Answer Depends on the settings of what you are wanting. I would probably say mid settings 1080 240hz. I do max settings 1080 60fps or high settings 1080 120. I have pulled off high settings 4k 60 fps on a few games as well. Getting 120 4k you would want a higher GPU. like a 80 or 90. I doubt the 70s would pull that off with ease.

  Answered 2 years ago by CraigB

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI am unable to play Valorant because the TPM is not updated to 2.0. Is there a way to fix this?

Asked 2 years ago by PANIC.

• A:Answer We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support

  Answered 2 years ago by CyberPowerPC Brand Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this run art softwares like Photoshop CS6 and Paint Tool SAI?

Asked 2 years ago by L.

• A:Answer it can potentially come with a different graphics card, i returned and built a pc with the help of an instore employee and ended up getting a better pc

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioncan this run games like Valorant

Asked 2 years ago by Anonymous.

• A:Answer Yes easily! I play Fortnite with over 165 fps you’ll be fine

  Answered 2 years ago by JehronRVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHave water Cooler?

Asked 2 years ago by Tritanos.

• A:Answer No just air cooled

  Answered 2 years ago by FranciscoPVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat type of switches is the keyboard?

Asked 2 years ago by Anonymous.

• A:Answer membrane keyboard

  Answered 2 years ago by MichaelB

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)