Questions & Answers

Q: QuestionDoes this come with windows 10 ?

Asked 5 years ago by Khyree.

• A:Answer Thank you for reaching out to us Khyree. This system should include Windows 10. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (855) 888-2039 -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionI see that many of the reviews say there are issues with the design for multiple monitor cables. I am really considering this computer but I do not want to buy a pc with trouble hooking up the monitors. Has this issue been resolved ?

Asked 5 years ago by nick.

• A:Answer There are two hdmi and two DisplayPort plugs. Out of the box with two display port cables my dual monitor setup works fine.

  Answered 5 years ago by ScramblerVerified Purchase

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Q: QuestionWhat is the type of the power supply in this pc?

Asked 5 years ago by Faisal.

• A:Answer Depends on which day them make it. I have two of these PCs and the power supply is different in each

  Answered 5 years ago by ScramblerVerified Purchase

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Q: QuestionCan I put a liquid cooler in this pc and if so what size radiator

Asked 5 years ago by Spanky.

• A:Answer Thank you for reaching out to us Spanky. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionHow many RAM slots are on the motherboard? also how many fans are on the GPU?

Asked 5 years ago by Levi.

• A:Answer 4

  Answered 5 years ago by ScramblerVerified Purchase

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Q: QuestionDoes the Kraken z73 Fit this case or do i need to swap it out?

Asked 5 years ago by Cubzy.

Q: QuestionHow many watts of power does it take i want to add rgb

Asked 5 years ago by Grim.

• A:Answer Thank you for reaching out to us Grim. Unfortunately the amount of power required may vary depending on what RGB device you would like to add. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (855) 888-2039 -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionDo you have to install any drivers for the setup or are they already installed

Asked 5 years ago by Cman.

• A:Answer Thank you for reaching out to us Cman. The drivers for this system should come preinstalled. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (855) 888-2039 -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: Questionwhat is the speed of the M.2 SSD

Asked 5 years ago by Derik.

• A:Answer Thank you for reaching out to us Derik. The manufacturer and model of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (855) 888-2039 -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionI see that the specs say there are 2 display outputs but I only see the one HDMI on the graphics card, where is the other one?

Asked 5 years ago by Ethan.

• A:Answer Two displayports in the card and two hdmi in the card. Only one isn’t capped when you get it, the others have plugs in them and you just remove the plugs

  Answered 5 years ago by ScramblerVerified Purchase

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Q: QuestionIve had this pc for about a month now and I am deeply worried that it makes a pop noise when I turn it off. I dont know if that is normal or not. Please help me please.

Asked 5 years ago by Tristean.

• A:Answer Thank you for reaching out to us Tristean. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionDoes this come with factory warranty?

Asked 5 years ago by Noah.

• A:Answer Thank you for reaching out to us Noah. This system should include a 1 year parts and labor warranty. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (855) 888-2039 -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionSo If I use this pc with a 240hz monitor, How much fps will this give if I am using low settings? And the game I will be playing is Fortnite.

Asked 5 years ago by Mujib.

• A:Answer You will be running 200 FPS

  Answered 5 years ago by Alex

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Q: Questioncan this PC fit a full size 2-3 fan graphics card?

Asked 5 years ago by RatedM123.

• A:Answer Thank you for reaching out to us. The manufacturer and model of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (855) 888-2039 -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionMy top front fan barely run’s, but the other fan’s run normal.Is that normal or is there something wrong with the top fan

Asked 5 years ago by LilBlunts.

• A:Answer If you can visually see the fan is running slower, I would definitely replace the fan. I'd be concerned with the CPU temperature. You can download Core Temp and see if your CPU is getting too hot. It shouldn't get over 70 Celcius under extreme use.

  Answered 5 years ago by Tag99Verified Purchase

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Q: QuestionI'm trying to use my 3.5mm earphones but it didn't fit. I've tried to the two holes on the top of the desktop (near the power button) but they do not fit. Do I need to buy a headset that has a USB plug to get sound?

Asked 5 years ago by PCgranny.

• A:Answer Thank you for reaching out to us PCgranny. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionMy lights don’t turn on

Asked 5 years ago by Grim.

• A:Answer Thank you for reaching out to us Grim. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: Questionwhat cooler does this PC have ?

Asked 5 years ago by bruno.

• A:Answer This is air cooled.

  Answered 5 years ago by EcksWhyZeeVerified Purchase

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Q: QuestionI bought extra fans to install to this PC, where do i plug the extra cords in to make sure they run properly?

Asked 5 years ago by Anonymous.

• A:Answer Thank you for reaching out to us. If the fan has a PWM connection, you can plug it directly into your motherboard in any of the fan headers. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (855) 888-2039 -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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