“I purchased this bundle about a month ago and for some reason could not get the keyboard to connect. I get a message that states that the usb device could not be recognized and that it may have malfunctioned. How do I go about receiving a new one?”
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We do apologize for the issues. You will want to get in touch with our tech support team for assistance addressing that problem. At your earliest convenience please do not hesitate to get in touch with our support team for assistance; we're happy to help. Tech support: (888)937-5582 - Cyber_Tech2
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