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Questions & Answers

Your price for this item is $969.99
Page Showing 1-20 of 28 questions
  • QuestionHow do we setup windows on this? does it come set up with windows?

    Asked by Andrew.

    • Answer Yes, the computer comes with Windows 10 pre installed.

      Answered by CommunityAnswer

  • QuestionHi what is the size of the pc case And how much does it weigh

    Asked by Ryan.

    • Answer This product is 17.5 inches high by 8.7 inches wide by 18.9 inches deep, and it weighs 32 pounds.

      Answered by CommunityAnswer

  • Questionwill this monitor work? https://www.bestbuy.com/site/acer-sa230-23-ips-led-fhd-monitor-black/6051020.p?skuId=6051020 Does this pc have duel channel so for example, is its 2 sticks of 4 GB RAM memory?

    Asked by Bestbuyisgreat.

    • Answer Thanks for reaching out Me. As long as the monitor supports either a HDMI, DVI or DisplayPort, it should be compatible with the PC. Unfortunately, it comes with a 8GB DDR4 2400MHZ RAM. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhen i buy the pc, how do i get the fortnite frenzy counterset? also, where is the power button? does it matter is the monitor brand is different?

    Asked by Bestbuyisgreat.

    • Answer Thanks for reaching out. If the PC is participating in the promotion, you are usually emailed out the code after a few days of purchasing the PC. The power button should be below the In Win sign on the front of the PC towards the middle. The brand on the monitor should not affect much as long as it has the required connections. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • Questionis windows 10 automatically installed? or do i have to pay for it?

    Asked by Bestbuyisgreat.

    • Answer Thanks for reaching out. WIndows 10 Home will be automatically installed onto the PC. The only time you would need to pay for WIndows 10 is if you are upgrading to Windows 10 Pro or if you change the motherboard. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow many max monitors can you put?

    Asked by Jack.

    • Answer Thanks for reaching out Jack. You can put as many monitors as the available ports on the video card. The video card usually has at least 1 HDMI, 1 DVI, and 1 DisplayPort. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat company is the motherboard from?

    Asked by Muxify.

    • Answer The included motherboard may vary & so it is not listed.

      Answered by CommunityAnswer

  • QuestionWhat FPS can it run Fortnite on?

    Asked by Kobelol2408.

    • Answer Thanks for reaching out. This PC should be able to run Fortnite with at least 60 FPS. However, your settings and connection may affect performance. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionAre the USB ports USB 3.0?

    Asked by Lance.

    • Answer Thanks for reaching out. There should be a mix of USB ports with 4 USB 2.0 ports and 4 USB 3.1 ports on the back of the PC. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionSo I notice there's no CD drive. For game play that require a disk do you have to buy an external hard drive to play games and would any external CD drive work?

    Asked by IT1.

    • Answer Thanks for reaching out IT1. If a game would be played through a CD, you would need to get an external CD/DVD drive and most should work fine. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHi does this pc connect to your wifi

    Asked by Dlyan.

    • Answer While the PC does connect to wi-fi, I personally had issues using the wifi antennae included with the PC and switched to an ethernet cable.

      Answered by Anne

  • QuestionWould I be able to install 2 intel i7 processors in this pc and have a total of 12 cores?

    Asked by InNeedOfHelp.

    • Answer Thanks for reaching out InNeedOfHelp. Unfortunately, this PC may only be able to handle one CPU at a time. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 - CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • Questionwhat color are the fans in pc

    Asked by alex.

    • Answer Thank you for reaching out Alex. The fans in this PC should be a Red LED Ring 120mm Fan. It should also come with a RGB strip that you can change it's color. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 - CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow many GBs does the GPU have?

    Asked by BestBuyer.

    • Answer Thank you for reaching out BestBuyer. The GPU in this model is NVIDIA GEFORCE GTX 1060 3GB GDDR5. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 - CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow many GB does the GPU have?

    Asked by BestBuyer.

    • Answer This model has 3 GB.

      Answered by CommunityAnswer

  • QuestionWhat kind of gpa it is and how much watts it has

    Asked by Maxim.

    • Answer Thank you for reaching out Maxim. This model comes with a NVIDIA GeForce GTX 1060 and the Power Supply is 500 watts. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 - CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionCan you upgrade to a Ryzen 7 2700

    Asked by Z.

    • Answer You can install that CPU into this PC. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 - CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow long will this unit be on sale? I want to buy it but I’m waiting to get some more money, so I don’t want the sale to go away.

    Asked by TomG7.

    • Answer We strongly suggest getting in touch with Best Buy directly regarding sales, they should be able to provide information on their sales. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 - CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • Questionwhat ryzen 5 prosseser does it have , what is the watts for the power supply and where is the power button

    Asked by bob.

    • Answer All I know is that it has a 500watt power supply and the power button is in the front right under that blue logo. Top right. I heard that the professor inside costs about 100-150. So not too sure if it’s good or not.

      Answered by Marc

  • QuestionCan I just go to the store and buy it or is it not in stock right now?

    Asked by Ricco.

    • Answer We strongly recommend contacting your local BestBuy for inventory information, they will be able to look in to that for you. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 - CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

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