Questions & Answers

Q: QuestionHow many USB ports does this gaming desktop have?

• A:Answer This gaming desktop has a total of eight USB ports.

Q: QuestionWhat kind of processor does this desktop computer have?

• A:Answer This desktop computer has a 14th Gen Intel Core i5-14400F processor.

Q: QuestionDoes this desktop come with a keyboard and mouse?

• A:Answer Yes, this desktop comes with a RGB gaming keyboard and mouse.

Q: QuestionWhat kind of graphics card is installed in this computer?

• A:Answer This computer has an NVIDIA GeForce RTX 5060 graphics card.

Q: QuestionWhat operating system is installed on this desktop?

• A:Answer Windows 11 Home is the operating system installed.

Q: QuestionDoes this gaming desktop have wireless connectivity?

• A:Answer Yes, this gaming desktop has Wi-Fi wireless connectivity.

Q: QuestionHi, I know this might seem like a dumb question, but how hard is it to assemble this PC?

Asked 5 months ago by Niko.

• A:Answer Already assembled, the hardest part by far - (and don't bother calling or going online for tech support because they don't even know the product) was getting the clear side off to remove the packing material inside. Don't turn it on without removing this! I got soooo frustrated with tech non-support that I finally just put down a towel on the floor and with the clear side up, make sure your hands are clammy (sticky) and push down firmly and pull the clear part toward the front and it will come off. It's not hard but it ain't easy either. After that it's a dream. I love the 2 HDMI inputs so I can also have my old computer hooked up too and just change ports to access both computers. I'm seeing things in my apps and games that I never knew were there. Hope this helps! BT

  Answered 5 months ago by BryanTVerified Purchase

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Q: QuestionCan someone answer me on how to change the lights? I see no buttons and unfortunately the box didn't have any instructions as to how to change the lights.

Asked 3 months ago by gigi.

• A:Answer Download signalRGB. It will ask to scan your systems hardware; don’t be alarmed, allow it to scan. Once it has finished its scan (mine took no longer than a minute) you’ll be able to control your PC’s RGB lights.

  Answered 2 months ago by ShawnVerified Purchase

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Q: QuestionI’m having trouble with wifi. I see wifi options, but it won’t let connect to any wifi AT ALL. Please help.

Asked 5 months ago by JaneDoe.

• A:Answer ensure external antenna system is hooked up to case, run Windows troubleshooter to check wifi connection, ensure drivers are up to date check device manager

  Answered 5 months ago by BruceP

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Q: QuestionDoes it come with an antenna

Asked 6 months ago by Connor.

• A:Answer Thank you for reaching out. The PC includes a Wi-Fi antenna, which is packaged with the unit.

  Answered 6 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionThis may be a stupid question, but does this come with a monitor or do I need to buy my own?

Asked 6 months ago by LoraF.

• A:Answer **Does NOT come with Monitor** You will need to purchase it separately.

  Answered 6 months ago by CharlesMVerified Purchase

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Q: QuestionWhat is the Column Address Strobe Latency on this Ram stick ?

Asked 7 months ago by TC.

• A:Answer Thank you for reaching out to us. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 7 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionHow do I get the glass side off of this thing?

Asked 7 months ago by Tk.

• A:Answer I’m sure you already know the answer but for future people looking this up you just push sideways on the glass to slide it off. Ignore the posts that say unscrew the top or use the finger indentation.

  Answered 7 months ago by Anonymous

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Q: QuestionHi, Im looking for gaming pc’s that run pc vr , mainly I want to play this game called half life alyx , made from the company valve , I talked to a friend of mine or 2 and one said I need a of somewhere between 16gb or ram, or dell or intel this a ok pc ?

Asked 4 months ago by Jay.

• A:Answer I've had no trouble running some high demanding games. And the specs on this computer are all well over the minimum specs vrchat calls for.

  Answered 4 months ago by DerrickSVerified Purchase

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Q: QuestionCan you confirm whether the 16 GB DDR5 RAM in Model GXi3200BSTV10 is dual-channel (2×8 GB) or single-stick (1×16 GB)?

Asked 5 months ago by AA.

• A:Answer open the case, turn power off, observe memory config--two sticks of 8gb or one stick 16 gb now a days most often dual channel set up

  Answered 5 months ago by BruceP

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Q: QuestionIs a AMD compatible with the motherboard

Asked 6 months ago by Spartan.

• A:Answer Thank you for reaching out to us. Unfortunately, this motherboard is not compatible with AMD processors, it supports Intel CPUs only

  Answered 6 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan word be installed or does it have the capabilities of using as a regular laptop?

Asked 7 months ago by Anonymous.

• A:Answer Thank you for reaching out to us. This PC offers all the functionality of a laptop, but with significantly more power and performance.

  Answered 7 months ago by CyberPowerPC Brand Expert

  
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Q: Questionhow's the memory like? Would it be ideal for both gaming and schoolwork?

Asked 8 months ago by av.

• A:Answer Thank you for reaching out. Yes, the 16GB of RAM the PC has is good for both gaming and schoolwork.

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan I request Best Buy Geek Squad to upgrade to 32GB of memory in order?

Asked 8 months ago by JesseJon61.

• A:Answer Thank you for reaching out to us. We recommend getting in contact with Best Buy directly for further assistance on this matter.

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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